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Client Manager
2 months ago
We are seeking a highly skilled and experienced Client Manager to join our team at Aon. As a Client Manager, you will be responsible for delivering exceptional service to our clients and driving business growth.
Key Responsibilities- Mentor and develop colleagues within Aon to ensure they have the skills and knowledge needed to succeed in their roles.
- Manage key stakeholder relationships and enhance the client experience through proactive communication and issue resolution.
- Identify development opportunities for designated portfolios and design appropriate servicing solutions to meet client needs.
- Contribute to the strategic direction of the Global & Corporate business by providing insights and recommendations on business growth opportunities.
- Work closely with our Client Service Support, Broking, Claims, and the wider Aon Global network to deliver optimized outcomes for clients.
- Ensure client and portfolio profitability is maintained through effective risk management and business development strategies.
- Proven experience and success in servicing a portfolio of clients, with a strong track record of business growth and client retention.
- Extensive experience within the Insurance market, with a strong understanding of a broad range of Insurance products and risk solutions.
- Experience in handling large claims and providing exceptional client service.
- Excellent cross-selling abilities and a keen entrepreneurial spirit with a flair for business development.
- A high level of understanding of client profitability and a strong ability to analyze business data to inform decision-making.
- Exceptional and proactive client relationship management capabilities, including attracting, retaining, and growing clients.
- Demonstrated competency in Microsoft Word, Excel, and PowerPoint products.
- Strong negotiation and relationship-building skills, with exceptional communication abilities.
- A high degree of resilience and an outcome-focused approach.
Aon is a leading global risk management company that helps organizations make better decisions to protect and enrich the lives of people around the world. We are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
We offer a comprehensive benefits package, including a diverse workforce, agile and inclusive environment, and a variety of working style solutions. We also recognize the importance of work-life balance and offer two Global Wellbeing Days per year, encouraging our colleagues to take time to focus on themselves. We call this Smart Working.
