Infrastructure Network Specialist

3 weeks ago

Brisbane, Queensland, Australia laing O'Rourke Full time
About Laing O'Rourke

We are a leading international construction and infrastructure company with a strong presence in Australia. With over 70 years of experience, we have established ourselves as a trusted partner for clients across various industries.

Our company values innovation, customer service, and business enablement. We strive to create a safe, connected, and innovative culture that supports ongoing growth and development for our employees.

About the Role

We are currently seeking an Infrastructure Specialist - Network to join our team in Brisbane, QLD. This permanent onsite position offers great career prospects with a privately-owned tier one constructor and international engineering enterprise.

As an Infrastructure Specialist - Network, you will be part of our Information Technology department, responsible for supporting and maintaining IT networking and security systems.

Key Responsibilities
  • Provide 2nd and 3rd level network support to ensure optimal system performance.
  • Investigate causes of incidents and implement resolutions to minimize downtime.
  • Assist with the implementation of agreed remedies and preventative measures to prevent future issues.
  • Establish and maintain operational processes in line with industry standards.
  • Perform upgrades and replacements of network and security systems in accordance with Company policies.
  • Test, implement, monitor, and tune networking and security software/hardware to ensure optimal system performance.
  • Ensure the design, provisioning, upgrading, capacity planning, and performance testing of network systems infrastructure.
  • Write and peer review technical design documents to ensure accuracy and completeness.
  • Provide related documentation and handover for a 2nd line incident response capability for network infrastructure operational issues.
About You
  • At least 5 years' experience in IT infrastructure roles, preferably in a large corporate environment.
  • Tertiary qualifications in IT or Microsoft certifications.
  • Desirable experience in Cisco Wireless, DNAC, ISE, Firewalls, FortiNet, VeloCloud Technologies, Azure hybrid networking, voice and video conference systems.
  • Experience in switching and routing, wireless infrastructure technologies, network security infrastructure, and security principles & best practices.
  • Possess strong network administration skills, with Cisco Certifications (CCNA) and CCNP highly considered.
  • Working knowledge of the ITIL v3 Framework.
  • A focus on customer service and business enablement, with a 'can-do' attitude.
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Specialized learning and development programs.
  • Mental health and wellbeing program.
  • Industry-leading paid parental leave policy.
  • Additional purchased leave option.
  • Coaching programs for staff on parental leave.
Diversity & Inclusion

We are committed to building a diverse and inclusive workforce that reflects the society we live and work in. We actively support applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.

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