Network Infrastructure Specialist

1 week ago


Brisbane, Queensland, Australia Hannahconsultants Full time
Job Title: Network Support Engineer

At Hannahconsultants, we are seeking a highly skilled Network Support Engineer to join our team. As a key member of our infrastructure team, you will be responsible for ensuring the smooth operation of our computer information network systems.

Key Responsibilities:
  • Provide technical support and assistance to internal teams and customers via phone, email, and on-site visits.
  • Diagnose and resolve hardware and software issues, including network, server, and router problems.
  • Configure and maintain network infrastructure, including switches, routers, and firewalls.
  • Perform proactive maintenance tasks to prevent network downtime and ensure optimal performance.
  • Collaborate with senior team members and product development teams to resolve complex technical issues.
  • Develop and implement technical solutions to improve network efficiency and reliability.
Requirements:
  • Bachelor's degree in Computer Science, IT, or related field.
  • 2-3 years of experience in infrastructure support, with a focus on network monitoring, administration, and troubleshooting.
  • Strong knowledge of ITIL Service Management and Helpdesk principles.
  • Certifications in MCSE, CCNA/CCNP, and Virtualization are preferred.
  • Full working rights in Australia.

We offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced Network Support Engineer looking for a new challenge, please submit your resume with the job code "HC-NSE-001" in the subject line or apply directly on LinkedIn.



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