Network Infrastructure Specialist

3 weeks ago

Brisbane, Queensland, Australia Laing O'Rourke Full time

About the Role

Laing O'Rourke is seeking an experienced Infrastructure Specialist to join their Information Technology department in Brisbane, QLD. This permanent onsite position offers great career prospects with a privately-owned tier one constructor and international engineering enterprise.

Key Responsibilities

  • Provide 2nd and 3rd level network support to ensure optimal system performance.
  • Investigate and resolve network incidents and issues in a timely manner.
  • Implement and monitor actions to investigate and resolve problems in systems, processes, and services.
  • Assist with the implementation of agreed remedies and preventative measures to maintain network security and integrity.
  • Establish and maintain operational processes in line with industry standards and best practices.
  • Perform upgrades and replacements of network and security systems in accordance with Company policies and procedures.
  • Test, implement, monitor, and tune networking and security software/hardware to ensure optimal system performance.
  • Ensure the design, provisioning, upgrading, capacity planning, and performance testing of network systems infrastructure.
  • Write and peer review technical design documents to ensure accuracy and completeness.
  • Provide related documentation and handover for a 2nd line incident response capability for network infrastructure operational issues.

About You

  • At least 5 years' experience in IT infrastructure roles, preferably in a large corporate environment.
  • Tertiary qualifications in IT or Microsoft certifications.
  • Desirable experience in Cisco Wireless, DNAC, ISE, Firewalls, FortiNet, VeloCloud Technologies, Azure hybrid networking, voice, and video conference systems.
  • Experience in switching and routing in a large corporate environment.
  • Experience in wireless infrastructure technologies, network security infrastructure, and security principles and best practices.
  • Possess strong network administration skills and Cisco Certifications (CCNA), CCNP is highly considered.
  • Working knowledge of the ITIL v3 Framework.
  • A focus on customer service and business enablement, with a 'can-do' attitude.

Benefits

We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected, and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialized learning and development programs, a mental health and wellbeing program, industry-leading paid parental leave policy, an additional purchased leave option, and coaching programs for staff on parental leave.

Diversity & Inclusion

We are committed to building a workforce that reflects the diverse society in which we live and work. Laing O'Rourke is proud to hold the Workplace Gender Equality Agency (WGEA) Citation - Employer of Choice for Gender Equality.

Applications from recruitment agencies will not be considered.

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