Infrastructure Network Specialist

2 weeks ago

Brisbane, Queensland, Australia laing O'Rourke Full time
About Laing O'Rourke

We are a leading international construction and infrastructure company with a strong presence in Australia. With over 70 years of experience, we have established ourselves as a trusted partner for clients across various industries.

Our company values innovation, customer service, and business enablement. We strive to create a safe, connected, and innovative culture that supports ongoing growth and development for our employees.

About the Role

We are currently seeking an Infrastructure Specialist - Network to join our Information Technology department in Brisbane, QLD. This permanent onsite position offers great career prospects with a privately-owned tier one constructor and international engineering enterprise.

As an Infrastructure Specialist, you will play a critical role in supporting and maintaining our IT networking and security systems. Your primary responsibilities will include:

  • Providing 2nd and 3rd level network support
  • Investigating causes of incidents and seeking resolution
  • Initiating and monitoring actions to investigate and resolve problems in systems, processes, and services
  • Assisting with the implementation of agreed remedies and preventative measures
  • Establishing and maintaining operational processes in line with industry standards
  • Performing upgrades and replacements of network and security systems in accordance with Company policies
  • Testing, implementing, monitoring, and tuning networking and security software/hardware to ensure optimum systems performance and highlight potential issues
  • Ensuring the design, provisioning, upgrading, capacity planning, and performance testing of network (data center, cloud, firewalls, WAF, and load balancers) systems infrastructure
  • Writing and peer reviewing technical design documents
  • Providing related documentation and handover for a 2nd line incident response capability for network infrastructure operational issues
About You

We are looking for an experienced IT professional with a strong background in network administration and security. The ideal candidate will have:

  • At least 5 years' experience in IT infrastructure roles
  • Tertiary qualifications in IT or Microsoft certifications
  • Desirable experience in Cisco Wireless, DNAC, ISE, Firewalls, FortiNet, VeloCloud Technologies, Azure hybrid networking, voice, and video conference systems
  • Experience in switching and routing in a large corporate environment
  • Experience in wireless infrastructure technologies, network security infrastructure, and security principles & best practices
  • Possess strong network administration skills. Must have Cisco Certifications (CCNA), CCNP is highly considered
  • Working knowledge of the ITIL v3 Framework
  • A focus on customer service and business enablement, with a 'can-do' attitude
Benefits

We offer a range of benefits to support our employees' growth and well-being, including:

  • Specialised learning and development programs
  • Mental health and wellbeing program
  • Industry-leading paid parental leave policy
  • Additional purchased leave option
  • Coaching programs for staff on parental leave
Diversity & Inclusion

We are committed to building a diverse and inclusive workforce that reflects the society in which we live and work. We actively support a diverse workforce and encourage applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.

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