Luxury Events Coordinator

4 weeks ago

Sydney, New South Wales, Australia Accor Full time

We are seeking a highly motivated and organized Conference and Events Coordinator to support the Conference & Events Department with administrative tasks to ensure the smooth running of the department. This role is responsible for coordinating internal events, including offsite catering orders, and preparing weekly reports. The ideal candidate will have excellent communication and organizational skills, with the ability to represent the hotel at various functions and meetings as necessary.

The Conference and Events Coordinator will be responsible for daily and weekly administrative duties, including distribution of event orders, final numbers, and change log reports. They will also be responsible for coordinating all internal events, including offsite catering orders, and preparing weekly reports. The ideal candidate will have excellent communication and organizational skills, with the ability to work effectively with other hotel departments and within the Conference and Events Department.

Key responsibilities of the Conference and Events Coordinator include:

  • Daily and weekly administrative duties, including distribution of event orders, final numbers, and change log reports
  • Coordination of all internal events, including offsite catering orders
  • Preparation of weekly reports, including Outstanding PM, distribution reports, event distribution reports, PACE, and pipeline
  • Representation of the hotel at various functions and meetings as necessary
  • Liaison with other hotel departments and within the Conference and Events Department
  • Attending weekly meetings, including BEO, pipeline, and team meetings
  • Raising and tracking purchase orders for the department
  • Assisting the Conference and Events Operational team as necessary
  • Assisting with quoting and contracting events when necessary
  • Updating templates and SOPs as requested
  • Participating in the sales phone loop to answer enquiries as needed
  • Developing close relationships with other Accor hotels, hotel suppliers, and contractors, and all Conference and Events clients, past, present, and future
  • Meeting and greeting clients on arrival
  • Maintenance of Opera and Delphi FDC database of key contacts/clients and accurately recording all activities, contracts, etc.
  • Selling all hotel services, with particular focus on up-selling and add-on sales to heighten the client experience and add revenue for the business
  • Conducting thorough client and staff briefings as necessary
  • Developing thorough knowledge of competitive properties
  • Working in an environment of continuous improvement, following policies and procedures as provided, and providing feedback on improvements where within scope of role
  • Liaison with sales for after-service follow-up and repeat business
  • Facilitating the smooth running of the department through adequate supply of materials and equipment
  • Being proactive in controlling costs, being fully aware of forecasted business and targeted profitability, while maintaining standards
  • Other duties as deemed necessary by your Manager

As a Conference and Events Coordinator with Accor, you will have the opportunity to work in a fast-paced, collaborative work environment and be part of the hotel's future success. You will thrive in a dynamic and supportive team, with access to unlimited development opportunities and a range of industry benefits, including discounted city parking, complimentary dry cleaning, progressive leave policies, and more.

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