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Strategic Business Growth Partner

2 weeks ago

Melbourne, Victoria, Australia beBeeGrowth Full time $90,000 - $120,000

**Unlock Business Potential with a Strategic Partner**

Job Description:

As a Business Performance Partner, you will be the primary point of contact for your assigned customer group, ensuring their financial operations run smoothly and efficiently. Your key responsibility is to guide customers through onboarding, manage ongoing service delivery, resolve major issues, and proactively engage clients with insights and advice to improve retention and renewal outcomes.

Key Responsibilities:
  • Develop and maintain strong relationships with customers to ensure high satisfaction and revenue growth.
  • Identify opportunities for service expansion and upsell within customers' financial needs.
  • Onboard new customers, providing training, communications, and change management support.
  • Maintain accurate customer documentation and records.
Requirements:
  • Accounting degree and CA qualification required.
  • Experience in customer-facing roles, such as Business Advisory, Client Accounting, Virtual CFO, or Public Practice Accounting.
  • Strong understanding of financial operations, bookkeeping, or back-office finance workflows.
  • Ability to analyze data and translate insights into action plans for customers.
  • Proficiency in digital tooling and workflow platforms, including market software and CRM tools.
Benefits:

As a Business Performance Partner, you will have the opportunity to work closely with customers, driving business growth and improving financial performance. This role offers a dynamic and challenging environment, allowing you to develop your skills and expertise while making a real impact on our customers' success.