Customer Resolution Specialist

3 days ago

Melbourne, Victoria, Australia beBeeCustomer Full time $58,539 - $75,175

Job Summary:

The Customer Resolution Specialist is responsible for handling customer inquiries in accordance with established processes and standards.

Main Responsibilities Include:

  • Responding to external customer inquiries within set timeframe guidelines.
  • Utilizing professional judgment to deliver optimal outcomes for customers while meeting performance targets.
  • Maintaining quality control across multiple daily tasks and activities.

Requirements:

To excel in this role, candidates should possess experience in customer service and relevant skills aligned with the job's key capabilities. Effective communication skills are also essential, along with the ability to interpret governing policies and legislation.

What We Offer:

A supportive work environment that fosters growth and development opportunities, flexible working arrangements, and a culture of inclusivity and safety.

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