Customer Dispute Resolution Specialist
24 hours ago
Consumer dispute resolution specialists are in high demand, and we're seeking an experienced professional to join our team. As a Resolutions Liaison Officer, you'll play a crucial role in managing consumer complaints and providing excellent customer service.
The ideal candidate will have a strong background in dispute management, legislation interpretation, and complaint handling. They will also possess excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
Our organization is committed to creating a positive work-life balance for our employees, offering flexible working arrangements and opportunities for career growth and development. We believe that by investing in our people, we can achieve better outcomes and drive business success.
Key responsibilities of the role include:
- Managing consumer complaints and resolving disputes through effective communication and negotiation
- Providing expert advice on legislation and regulation related to consumer complaints
- Working closely with internal stakeholders to ensure seamless delivery of services
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you.
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