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Customer Service and Sales Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our retail and trade customers.
Key Responsibilities- Customer Service: Provide expert professional customer service to our retail and trade customers, ensuring a positive and memorable experience.
- Sales Support: Promote and expand our Trade Loyalty Program and Trade accounts, developing strong relationships with customers and identifying opportunities to increase sales.
- Product Knowledge: Develop and maintain strong product knowledge to assist customers in making informed purchasing decisions.
- Sales Performance: Achieve and exceed personal sales targets, contributing to the overall success of the store.
- Team Support: Support other team members to ensure business goals are met, and contribute to the overall presentation of the store through merchandising and general housekeeping.
To be successful in this role, you will possess the following qualities:
- Customer Service Experience: Previous experience in a customer service environment, with a strong focus on providing exceptional customer service.
- Communication Skills: Strong communication skills, with the ability to genuinely connect with customers and build strong relationships.
- Energy and Enthusiasm: An energetic and enthusiastic approach to all aspects of the job, with a strong attention to detail.
Beacon Lighting is a leading retailer of lighting solutions, with a passion for providing expert advice and exceptional customer service. We value our teams and treat everyone as part of the Beacon family, with a focus on working together to achieve our goals.
