Luxury Client Experience Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomer Full time $55,000 - $75,000
About This Role

As a world leader in luxury products, we are seeking an expert to create personalized experiences for clients. This role requires combining commercial acumen with a passion for the client and product.

The ideal candidate will surpass client expectations by delivering exceptional service and utilize their beauty knowledge to provide tailored skincare and makeup consultations.

This position is perfect for someone who enjoys providing top-notch treatments and utilizing their skills to establish emotional connections with clients.

Key Responsibilities
  • Create unique experiences using our experience ritual to exceed client expectations.
  • Recruit and retain clients through proactive engagement across various events and settings.
  • Offer tailored consultations and professional treatments to enhance client satisfaction.
You Will Thrive On

To succeed in this role, you must enjoy providing excellent treatments and possess strong interpersonal and communication skills.

What We Are Looking For
  • Qualifications in Beauty Therapy with a passion for skin, facial massage, and providing personalized treatments.
  • Customer Service experience within retail or salon environments, with strong interpersonal and communication skills.
  • The ability to work flexibly and adapt to busy periods.
  • An understanding of data capture and its importance for the client journey.
What We Offer

We provide opportunities for skill development, career growth, and competitive rewards. Our wellbeing programs, learning resources, and parental leave ensure a supportive work environment.

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