Luxury Client Experience Specialist

2 days ago

Sydney, New South Wales, Australia beBeeExperience Full time $60,000 - $92,000
Job Overview

We are seeking a skilled Luxury Client Experience Specialist to join our team in a Fragrance and Beauty Boutique. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences that drive business results.

About The Role

The Luxury Client Experience Specialist creates memorable moments for clients through personalized service, product knowledge, and exceptional communication skills. You will work closely with clients to understand their needs and preferences, providing tailored solutions that meet their expectations.

Key Responsibilities
  • Create unique client experiences by understanding individual needs and preferences
  • Develop strong relationships with clients through effective communication and trust-building
  • Stay up-to-date on product knowledge and trends to provide informed recommendations
  • Promote link selling and cross-selling to achieve business objectives
Requirements
  • Demonstrated ability to deliver exceptional customer service
  • Strong interpersonal and communication skills
  • Previous retail experience with sales targets and KPIs
  • Digital trend awareness and adaptability
  • Curiosity and eagerness to learn
Benefits

In this role, you will have the opportunity to develop your skills in luxury retail management and client service. We offer a range of benefits, including career planning resources, formal training programs, coaching, and more. Our team is committed to creating a positive work environment where everyone can grow and thrive.

What We Offer

We value diversity and inclusion in the workplace and are an equal opportunities employer. We encourage applications from candidates who share our passion for delivering exceptional customer experiences and driving business results.

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