Customer Experience Ambassador

1 day ago

Maroochydore, Queensland, Australia beBeeCustomerService Full time $40,000 - $60,000
Job Summary

We're looking for a talented individual to join our team as a Customer Service Representative.

Key Responsibilities
  • Deliver exceptional customer service experiences in a dynamic inbound/outbound contact centre environment.
  • Provide comprehensive information on government programs and processes with an in-depth knowledge base at your fingertips.
  • Maintain a positive, empathetic, and professional approach in every interaction.
  • Master complex enquiries, leveraging your in-depth knowledge and sharp problem-solving skills.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers.
  • Strong problem-solving & critical thinking abilities to address customer queries effectively.
  • Commitment to delivering impressive customer service experiences.
  • Flexible & adaptable to changing priorities in a fast-paced environment.

At our company, we believe in hiring for potential & passion, not just experience. If you're a quick learner with great communication skills, we want to hear from you.

What We Offer
  • Financial & non-financial incentives - We celebrate & reward our team members as part of our high-performance culture.
  • Career Growth - We move at pace, so do our team members when it comes to career progression & development.
  • Health & Well-being - We care about more than just your work. We empower our team with resources for a healthier, safer life—both on and off the clock.
  • Employee discounts - Access to everyday savings: From technology, phone bills, fuel and groceries to fashion, restaurants and entertainment.
About Us

We are a global business of 17,000 team members. We believe in combining human expertise with technology to deliver exceptional results. Our team members are instrumental in delivering on our promise to provide a human touch to every interaction.

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