Exceptional Guest Experience Specialist
1 week ago
We are seeking hospitality professionals to provide exceptional guest service in a dynamic environment. This role requires long periods of standing, using office equipment, and some lifting duties.
- Greet guests and deliver high-quality service
- Assist with check-in and concierge services
- Serve guests in the main terminal
- Host and provide guest service at off-train experiences
- Perform housekeeping duties
- Handle luggage
- Complete administrative tasks
This position demands flexibility, including working weekends and public holidays. Candidates with experience delivering top-notch guest service in a front-of-house setting will be highly regarded.
Key Requirements- Excellent interpersonal skills
- Passion for delivering exceptional service
- Ability to maintain professionalism and personal presentation
A uniform will be provided to ensure a professional appearance. This is an opportunity to join a business focused on continuous improvement and customer satisfaction.
Job Type: Full-time
Industry: Hospitality
Work Setting: Customer-facing
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