Shipping Operations Manager

6 hours ago

North Burnett Regional, Australia Science and Technology Facilities Council (STFC) Full time

Job Summary

We are seeking a highly skilled and experienced Shipping Manager to join our team at the Science and Technology Facilities Council (STFC). As a key member of our Logistics Team, you will be responsible for managing and overseeing the shipping and customs functions at Rutherford Appleton Laboratory.

Key Responsibilities

  • Ensure the efficient and timely discharge of daily and weekly shipping activities, both domestic and overseas.
  • Manage courier functions, including despatch and registration of dangerous goods and radioactive material.
  • Oversee customs clearance and goods in transit monitoring.
  • Provide specialist knowledge and support to the team.
  • Respond to complex shipping requirements relating to Customs compliance.
  • Manage shipping activities in line with agreed service levels.
  • Respond to escalated customer queries and provide resolution.
  • Discharge the role of Radioactive Substance Dispatcher.
  • Manage and maintain reporting information in relation to all aspects of shipping operation.
  • Assist other STFC sites with complex shipping and customs issues.
  • Develop, manage and maintain standard operating processes.
  • Ensure professional qualifications and mandatory training is kept up to date.
  • Undertake additional duties at the request of line managers.
  • Participate in operational meetings.

Person Specification

Qualifications

  • Level 3 (HNC or equivalent) qualifications, or other equivalent experience.
  • Clean current UK driving license.
  • Dangerous goods qualification.
  • Customs certification/qualification.

Knowledge and Experience

  • Proven shipping and logistics expertise.
  • Proven experience of Dangerous Goods handling and documentation.
  • Industry and supplier management of despatch and courier suppliers.
  • Ability to simplify complex customs/shipping requirements.
  • High level of literacy and numeracy.
  • Confident user of Microsoft Office.
  • Relevant Health and Safety knowledge and awareness.
  • Financial management systems knowledge.

Personal Skills and Qualities

  • Excellent people and teamworking skills.
  • Deliver high levels of accuracy.
  • Communicate effectively and professionally at all levels.
  • Provide a customer focus and approach.
  • Troubleshooting and problem-solving approach.
  • Able to manage competing demands.
  • Able to positively engage with change.
  • Able to work safely and ensure compliance with health and safety requirements.

How to Apply

Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified.

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