Retail Operations Leader

7 days ago


Mount Gravatt, Queensland, Australia Oscar Wylee Full time

About the Opportunity

We are seeking dynamic and motivated individuals to take on the role of Store Manager within our expanding network.

Your Responsibilities

  • Drive the performance of our new retail location through dedication, expertise, and a commitment to providing an outstanding customer experience.
  • Establish work schedules from Tuesday to Saturday.
  • Enjoy the benefit of receiving two pairs of complimentary prescription eyewear each year to stay stylish.

Company Overview

Oscar Wylee is a prominent optometry brand with over 140 locations across Australia, New Zealand, and Canada, employing more than 1,000 professionals globally. We are dedicated to offering exceptional patient care while ensuring our products are affordable, unique, and fashionable. Our team is ambitious, solution-oriented, and passionate about positively impacting communities in need of vital services.

Role Expectations

We are looking for results-oriented and compassionate leaders who are organized, quick-thinking, and capable of making sound decisions while upholding high standards of customer service and operational excellence to foster the growth of our brand.

  • Manage the daily operations of the retail team, ensuring adherence to company policies and procedures.
  • Work closely with our Optometrists to provide an exceptional customer experience.
  • Guide the retail team in effective sales techniques and customer service practices.
  • Availability from Tuesday to Saturday is preferred.

Candidate Profile

  • A minimum of one year of experience as an Assistant Store Manager or in a similar role within a high-volume retail setting.
  • Experience in the optical field is advantageous.
  • Proficient in staff scheduling, supervising retail personnel, and delivering on-the-job training.
  • Demonstrated ability to build meaningful and lasting relationships with customers.
  • A collaborative and consultative approach to teamwork and leadership.

Next Steps

If you are interested in being part of a growing global network of optometry service providers, we encourage you to explore this opportunity further.



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