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Retail Operations Supervisor

2 months ago

Mount Gravatt, Queensland, Australia Sheike Full time

About SHEIKE: At SHEIKE, we are dedicated to ensuring our team members shine in their roles, celebrating everyday achievements and empowering growth in their careers.

Role Overview: As the Assistant Store Manager (ASM), you will embody the SHEIKE brand daily. Your primary focus will be to deliver an outstanding customer experience while assisting the Store Manager in guiding your team of Stylists towards exceptional performance.

Key Responsibilities:

  • Deliver an exceptional and inclusive customer journey in every interaction.
  • Motivate and inspire your team by leading through example.
  • Collaborate with your Store Manager to pinpoint areas for improvement within the store and your team.
  • Monitor and manage daily KPIs effectively.
  • Provide ongoing coaching and development to your team to enhance their skills.
  • Meet and surpass store sales, profit targets, and budget expectations.
  • Communicate effectively to lead, coach, and influence your team.
  • Contribute to driving a successful commercial operation.
  • Ensure excellent operational and stock management practices.
  • Act as a brand ambassador for SHEIKE at all times.

Qualifications:

  • At least 1 year of experience in fashion retail as an Assistant Store Manager.
  • A positive attitude and a willingness to collaborate with the Store Manager.
  • Exceptional customer service and styling expertise.
  • Proven track record of meeting budgets and achieving outstanding sales results.
  • Strong grasp of KPIs and their significance to the business.
  • Ability to make informed decisions that benefit the business.
  • Capability to foster a positive culture and a cohesive team environment.
  • Self-motivated with strong communication skills.

Benefits of Joining SHEIKE:

  • Employee discounts.
  • Management bonuses.
  • SHEIKE credit incentives.
  • A supportive and positive company culture.
  • Coaching and development from experienced State and Regional Managers.
  • Opportunities for leadership development.
  • Internal growth opportunities.

We are eager to welcome passionate and experienced leaders to our SHEIKE team.