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Retail Operations Leader

2 months ago

Mount Gravatt, Queensland, Australia Sheike Full time

About SHEIKE: At SHEIKE, we prioritize the growth and success of our team members, encouraging them to shine in their roles and make impactful career advancements.

Role Overview: As the Assistant Store Manager (ASM), you will embody the SHEIKE brand daily, ensuring an outstanding customer experience while assisting the Store Manager in guiding your team of Stylists towards remarkable achievements.

Key Responsibilities:

  • Deliver an exceptional and inclusive customer journey in every interaction.
  • Motivate and inspire your team by leading through example.
  • Collaborate with the Store Manager to identify growth opportunities within the store and the team.
  • Monitor and drive daily KPIs to achieve business objectives.
  • Provide ongoing coaching and development to your team to enhance their skills.
  • Meet and surpass sales, profit targets, and budget expectations.
  • Communicate effectively to lead, coach, and influence your team.
  • Contribute to the commercial success of the business.
  • Ensure excellent operational and stock management practices.
  • Act as a brand ambassador for SHEIKE every day.

Qualifications:

  • At least 1 year of experience in fashion retail as an Assistant Store Manager.
  • A positive attitude with a desire to grow and collaborate with the Store Manager.
  • Exceptional customer service and styling abilities.
  • Proven track record of meeting budgets and achieving outstanding sales results.
  • Strong understanding of KPIs and their significance to the business.
  • Ability to make decisions that benefit the business effectively.
  • Capability to foster a positive culture and a unified team environment.
  • Self-motivated with strong communication skills.

Benefits of Being Part of SHEIKE:

  • Employee discounts.
  • Management bonuses.
  • SHEIKE credit incentives.
  • A supportive and positive company culture.
  • Coaching and development from experienced State and Regional Managers.
  • Opportunities for leadership development.
  • Internal growth opportunities.

We are committed to finding driven, passionate, and experienced leaders to enhance our SHEIKE team.