Dining Operations Manager

5 days ago

Adelaide, South Australia beBeeLeadership Full time $60,000 - $80,000
Job Description

We are seeking a dedicated and experienced Food & Beverage Supervisor to join our team. As a key member of our operations, you will be responsible for ensuring the smooth day-to-day running of our restaurant, leading service delivery, and mentoring a high-performing team to create exceptional dining experiences.

Your Day-to-Day Responsibilities
  • - Supervise the restaurant during service, maintaining high standards of quality and efficiency
    - Support and guide team members during shifts, promoting excellent service and grooming standards
    - Conduct daily tasks such as setting tables, cleaning, opening/closing the restaurant, and preparing drinks and service areas
    - Assist with staff rostering, filling shifts, and adjusting schedules as needed
    - Manage stock and supplies, including ordering, stock counts, and resolving any issues
    - Provide excellent customer service, responding to guest queries and reporting serious problems to management
    - Train new staff and support existing team members to improve skills and service levels
    - Lead pre-shift meetings to prepare and motivate the team before service
    - Ensure compliance with safety and health regulations, promoting a safe working environment for all team members


Required Skills and Qualifications

To be successful in this role, you will need:
  • - Minimum 2 years' experience in a team leader or senior Food & Beverage service role, preferably within a hotel or upscale restaurant environment
    - Strong leadership, coaching, and delegation skills, with a hands-on approach to service delivery
    - Proven ability to maintain high service standards in a fast-paced and dynamic environment
    - Excellent communication and interpersonal skills, with a focus on delivering exceptional customer service
    - Sound knowledge of stock and inventory management processes
    - Solid understanding of workplace health & safety procedures and compliance
    - Professional personal presentation and reliability


Benefits

In return for your hard work and dedication, you can expect a range of benefits that support your well-being and career development, including:
  • - Paid birthday leave
    - Hotel perks, such as accommodation and food & beverage discounts
    - Enhanced parental leave
    - Proactive health days and flexible work options
    - A lifelong development program to support your career journey
    - IHG Career Milestone celebrations
    - Transfer of entitlements as you move and grow with the company
    - Access to a discount retail platform to enhance your earnings


About Us

We are a values-driven organization that celebrates diversity, promotes inclusion, and fosters a culture of trust, support, and acceptance. We welcome applicants from all backgrounds and perspectives, offering equal employment opportunities regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. Our mission is to provide a collaborative environment where every team member feels valued, supported, and empowered to make a difference.

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