Hearing Care Specialist

2 weeks ago

Toowoomba, Queensland, Australia beBeeCustomerService Full time $68,000 - $79,000
About the Role

We are seeking a dedicated and hands-on professional to manage appointment schedules, greet clients, update records, and provide exceptional service.

  • Manage daily schedules for audiologists
  • Greet and welcome clients, updating their records as needed
  • Assist with client and doctor enquiries, providing accurate information and support
  • Answer phone calls and respond to emails in a timely and professional manner
  • Provide basic troubleshooting and servicing for hearing devices, ensuring optimal performance
  • Accurately process billing for appointments
  • Perform general office duties to maintain a smooth and efficient work environment
Requirements

To succeed in this role, you will require:

  • Excellent communication skills, both written and verbal
  • Demonstrated experience working within a team environment
  • Judgement and advanced administrative skills
  • Problem-solving skills to resolve complex issues
Why Work with Us?

As a valued member of our team, you can expect:

  • A competitive remuneration package
  • Salary packaging options to suit your needs
  • Paid parental leave and paid birthday leave
  • Generous employee discounts on our products
  • Ongoing training and support to help you grow
  • Access to our Employee Enrichment Hub, Online Wellbeing Centre, and Employee Assistance Program (EAP)
  • LinkedIn Learning Platform access to develop your skills
  • A dynamic and supportive work environment
  • A meaningful role with purpose

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