
Hearing Care Specialist
2 weeks ago
We are seeking a dedicated and hands-on professional to manage appointment schedules, greet clients, update records, and provide exceptional service.
- Manage daily schedules for audiologists
- Greet and welcome clients, updating their records as needed
- Assist with client and doctor enquiries, providing accurate information and support
- Answer phone calls and respond to emails in a timely and professional manner
- Provide basic troubleshooting and servicing for hearing devices, ensuring optimal performance
- Accurately process billing for appointments
- Perform general office duties to maintain a smooth and efficient work environment
To succeed in this role, you will require:
- Excellent communication skills, both written and verbal
- Demonstrated experience working within a team environment
- Judgement and advanced administrative skills
- Problem-solving skills to resolve complex issues
As a valued member of our team, you can expect:
- A competitive remuneration package
- Salary packaging options to suit your needs
- Paid parental leave and paid birthday leave
- Generous employee discounts on our products
- Ongoing training and support to help you grow
- Access to our Employee Enrichment Hub, Online Wellbeing Centre, and Employee Assistance Program (EAP)
- LinkedIn Learning Platform access to develop your skills
- A dynamic and supportive work environment
- A meaningful role with purpose
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