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Administrative Officer

2 months ago

City of Rockingham, Australia Kinnect Full time
Job Summary

We are seeking a highly skilled and motivated Administrative Officer to join our dynamic team at Kinnect. As a key member of our team, you will be responsible for providing exceptional customer service, coordinating pre-employment medicals and assessments, and ensuring seamless communication with stakeholders and clients.

Key Responsibilities
  • Answer a wide range of enquiries relating to new referrals and medical appointments
  • Liaise with stakeholders and clients via our online chat portal
  • Schedule pre-employment assessments
  • Collate results from pre-employment assessments and liaise with Kinnect's medical team
  • Attend to inbound calls from clients in an efficient and professional manner
Requirements
  • Proven track record of success in a customer-centric role
  • Problem-solving skills and ability to apply knowledge to different scenarios
  • Excellent written and verbal communication skills and high level of professionalism
  • Ability to work well within a team environment
What We Offer
  • Fortnightly incentives
  • Ability to purchase additional annual leave
  • Celebrating your birthday with a paid day off
  • Paid parental leave
  • Enjoy discounted health insurance
  • Weekly and monthly gift vouchers to celebrate 'Core Values' winners