Claims Specialist
3 weeks ago
About the Role
At Tal Services Limited, we are seeking an experienced Claims Specialist to join our team. As a Claims Specialist, you will be responsible for the proactive management of a portfolio of life insurance claims in accordance with our claims philosophy, claims handling procedures, policy terms & conditions and in accordance with the Life Insurance Code of Practice and other legislative and regulatory requirements.
This role will involve but is not limited to:
- Adhering to external regulations (eg. Privacy and Life Insurance Code of Practice) and all relevant legislation and industry guidelines.
- Ensuring all interactions with Customers, Advisers and other internal and external stakeholders adhere to our Customer Service Culture through the provision of high-quality, accurate and compliant work.
- Contributing to department and company projects as required.
- Gathering and interpreting relevant information to form an appropriate claims strategy.
- Effective determination of correct benefit entitlement ensuring that legitimate claims are paid in a timely manner in accordance with policy terms and conditions.
- Working collaboratively with Technical Specialists, Recovery & Support Specialists, Health Services and other internal stakeholders.
- Arranging and participating in case conferences and peer case discussions, including preparation of documentation, record keeping and completion of agreed actions.
- Providing exceptional customer service, including proactively managing communication with customers and clients relating to the management of the claim and initiating support options, where appropriate.
- Customer and partner stakeholder management (e.g. advisers, trustees, fund administrators) whilst monitoring service delivery and quality.
About You
We are looking for someone with experience in a similar claims management role in the Financial Services or Insurance Industry. You should be able to build rapport and empathy with customers during difficult times and have a commitment to delivering proactive, high-quality customer service.
Key Skills:
- Advanced time management and prioritisation skills.
- Demonstrated analytical and problem-solving skills and attention to detail.
- Relevant tertiary qualifications in Business, Commerce, Health or Allied Health (desirable).
- Diploma or Cert IV in Life Insurance, or equivalent (desirable).
At Tal Services Limited, we value diversity in all its forms and are committed to fostering an inclusive and equitable culture for all our people. We encourage Aboriginal and Torres Strait Islander people, individuals from all backgrounds, including those with caring responsibilities, people living with disability, and individuals from the CALD and LGBTQI+ communities to apply.
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Claims SpecialistJob Summary: We are seeking a highly skilled Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for reviewing and assessing claims, ensuring that our clients receive fair and timely resolutions.Key Responsibilities:Review and assess claims to determine their validity and...
-
Claims Specialist
3 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeClaims Specialist RoleWe are seeking an experienced Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing an end-to-end portfolio of income protection and/or TPD claims. This includes determining eligibility, making liability decisions, and developing claims strategies. You will also coach and mentor junior claims...
-
Claims Specialist
3 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Claims SpecialistJob Summary:We are seeking an experienced Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for managing end-to-end claims, working alongside the Incident Response team, and tracking and recording data to provide insights to leadership and underwriting teams.Key...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeClaims SpecialistEnsure Recruitment is seeking a skilled Claims Specialist to manage a diverse portfolio of general insurance claims. This role is ideal for an experienced professional with a strong background in claims management.The RoleManage the end-to-end process of a general insurance claims portfolio.Collaborate with internal and external stakeholders...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob SummaryWe are seeking an experienced Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for managing end-to-end claims, working alongside the Incident Response team, and tracking and recording data to provide insights to leadership and underwriting teams.Key ResponsibilitiesManage a portfolio of claims,...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia REO Group Full timeJob Title: Claims SpecialistJob Summary:We are seeking a skilled Claims Specialist to join our team at REO Group. As a Claims Specialist, you will be responsible for reviewing claims files, assessing quantum, and providing recommendations and guidance where appropriate.Key Responsibilities:Review claims files and decisions made by cedantsReview and assess...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeClaims Specialist - Ensure RecruitmentJob SummaryWe are seeking an experienced Claims Specialist to join our team at Ensure Recruitment. As a Claims Specialist, you will be responsible for managing an end-to-end portfolio of income protection and/or TPD claims.Key ResponsibilitiesDetermining eligibility and making liability decisionsDeveloping claims...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeJob Title: Claims SpecialistJob Summary: We are seeking a skilled Claims Specialist to manage an end-to-end portfolio of income protection and/or TPD claims. The ideal candidate will have experience in rehabilitation consulting or claims management and a passion for supporting injured workers.Key Responsibilities:Manage a low-volume claims portfolio with...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia Haylo People Full timeAbout Haylo PeopleHaylo People is a leading recruitment agency specialising in Personal Injury and General Insurance roles. We are seeking a skilled Claims Specialist to join a leading insurance broking organisation based in NSW.The RoleAs a Claims Specialist, you will play a vital part in delivering high standards of client support while managing and...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia Haylo People Full timeClaims SpecialistHaylo People is seeking a skilled Claims Specialist to join a leading insurance broking organisation. In this role, you will play a vital part in delivering high standards of client support while managing and settling claims efficiently.Key Responsibilities:Handle end-to-end management of commercial and corporate claims, ensuring timely and...
-
Claims Specialist
3 weeks ago
Sydney, New South Wales, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full timeAbout This RoleWe're seeking an expert Claims Specialist to join our team at Allianz Australia Services Pty Ltd. As a Claims Specialist, you'll be responsible for managing a portfolio of commercial claims and providing technical advice to customers and claims staff.Your Key ResponsibilitiesActing as a technical referral and escalation point for claims staff,...
-
Claims Specialist, Sydney
1 month ago
Sydney, New South Wales, Australia JL Exec Full timeClaims Specialist Opportunity in SydneyWe are seeking a skilled Claims Specialist to join our team in Sydney. As a Claims Specialist, you will be responsible for managing claims from start to finish, ensuring accurate and efficient settlement of claims. You will work closely with clients and insurers to resolve claims and provide excellent customer...
-
Claims Specialist
1 month ago
Sydney, New South Wales, Australia Vero Insurance Full timeJob SummaryWe are seeking a highly skilled Claims Specialist to join our team. As a Claims Specialist, you will be responsible for managing a portfolio of Personal Injury Claims, ensuring that injured workers receive their correct entitlements. You will work closely with internal stakeholders and external partners to deliver high-quality case management and...
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia Aon Full timeJob SummaryWe are seeking a skilled Claims Specialist to join our team at Aon. As a Claims Specialist, you will be responsible for managing a portfolio of client and insurance claims, ensuring they are handled within agreed timelines and KPIs.Key ResponsibilitiesPrimary contact for a portfolio of client and insurance claimsAdvocacy on complex Financial Lines...
-
Claims Specialist
1 month ago
Sydney, New South Wales, Australia Tal Services Limited Full timeClaims ConsultantTal Services Limited is seeking a skilled Claims Consultant to join our team. As a Claims Consultant, you will be responsible for the proactive management of a portfolio of life insurance claims in accordance with our claims philosophy, claims handling procedures, policy terms & conditions, and legislative and regulatory requirements.Key...
-
Claims Specialist
2 weeks ago
Sydney, New South Wales, Australia EML Australia Full timeKey ResponsibilitiesWe are seeking a skilled Claims Specialist to join our team in Sydney. As a Claims Specialist, you will be responsible for managing a portfolio of workers compensation claims, with a focus on physical and psychological injuries.Key responsibilities include:Developing and implementing strategies to improve recovery and return to work...
-
Claims Specialist
3 weeks ago
Sydney, New South Wales, Australia Tal Services Limited Full timeTAL Services Limited is dedicated to providing an exceptional claims experience for our customers. As a key member of our Claims Team, you will play a vital role in delivering timely and accurate claims outcomes.As a Retail Claims Lumpsum Specialist, you will be responsible for managing a portfolio of claims, engaging key stakeholders, and assessing,...
-
Claims Portfolio Specialist
4 weeks ago
Sydney, New South Wales, Australia Ensure Recruitment Full timeJob Title: Claims Portfolio SpecialistWe are seeking a skilled Claims Portfolio Specialist to join our team at Ensure Recruitment. As a Claims Portfolio Specialist, you will be responsible for managing an end-to-end portfolio of income protection and/or TPD claims.Key Responsibilities:Review and assess all documentation, including medical...
-
Claims Professional
4 days ago
Sydney, New South Wales, Australia CHUBB Full timeAt Chubb, we are committed to fostering a diverse and inclusive workplace that supports the growth of our employees. As a Claims Professional - Complex Claims Specialist, you will play a key role in ensuring the timely and fair resolution of complex claims.
-
Claims Specialist
4 weeks ago
Sydney, New South Wales, Australia Marsh Pty Ltd Full timeMarsh is seeking a Claims Specialist to join their Financial Lines team in Sydney. As a Claims Specialist, you will provide high-level expertise and manage claims under D&O, Professional Indemnity, and other financial lines classes of business to determine coverage.Key Responsibilities:Manage a portfolio of SME to Corporate top ASX large clients to build...
