Air Import Coordinator
1 week ago
The Air Import Operator will be responsible for processing inbound shipments with precision and efficiency, ensuring top-notch customer service aligned with best practices. Collaboration with Warehouse and Transport Teams is key for prompt import delivery turnaround.
Key Responsibilities- Coordinate with airlines to obtain flight information and freight availability.
- Invoice and cost all import jobs within 24 hours of arrival.
- Automate cargo consolidation processes.
- Ensure timely check-in of all freight received from the warehouse and complete check-ins by the end of each day.
- Maintain accuracy in invoicing and costing, striving to meet KPIs.
- Continuously improve processes to enhance productivity and profitability.
- Keep regulatory qualifications up-to-date and relevant to the role.
- Participate in company-provided training courses to enhance professional and industry knowledge.
- FOLLOW and adhere to all Security, Customs and Quarantine criteria.
- Handle customer complaints promptly and effectively to ensure complete satisfaction.
To be successful in this position, you will have:
- A clear understanding of pallet sizes, weight restrictions and knowledge of weight balancing to anticipate daily volumes from pre-alerts.
- Minimum 2 years of experience in a similar role.
- Ability to communicate clearly and effectively with clients and colleagues to address any queries or concerns.
- Demonstrated ability to understand employees' concerns and provide alternative solutions.
- Display a high level of customer service and maturity when dealing with customers, peers and managers.
- Possess high integrity, reliability, and a collaborative approach as a team player.
This attractive opportunity offers:
- An attractive salary of up to $85,000 + Super.
- Career progression and growth opportunities.
- Training and development assistance.
- Free parking on-site.
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Air Import Coordinator
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Botany Bay, Australia people2people Full timeThe role of Air Import Operator involves processing inbound shipments with precision and efficiency, ensuring top-notch customer service aligned with best practices. Collaboration with Warehouse and Transport Teams is key for prompt import delivery turnaround. The position entails hands-on tasks including email management and data entry. Flexibility for a...
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Air Import Specialist
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Botany Bay, Australia people2people Full timeAbout the Role:The Air Import Operator will be responsible for processing inbound shipments with precision and efficiency, ensuring top-notch customer service aligned with best practices. Collaboration with Warehouse and Transport Teams is key for prompt import delivery turnaround. The position entails hands-on tasks including email management and data...
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