Air Import Specialist

2 weeks ago


Botany Bay, Australia people2people Full time
About the Role
  • Key Responsibilities:
  • Coordinate with airlines to obtain flight information and freight availability
  • Invoice and cost all import jobs within 24 hours of arrival
  • Automate cargo consolidation processes
  • Ensure timely check-in of all freight received from the warehouse and complete check-ins by the end of each day
  • Maintain accuracy in invoicing and costing, striving to meet KPIs
  • Continuously improve processes to enhance productivity and profitability
  • Keep regulatory qualifications up-to-date and relevant to the role
  • Participate in company-provided training courses to enhance professional and industry knowledge
  • Follow and adhere to all Security, Customs and Quarantine criteria
  • Handle customer complaints promptly and effectively to ensure complete satisfaction
  • Practice effective communication with employees, managers, and customers
About You:
  • Requirements:
  • Clear understanding of pallet sizes, weight restrictions and knowledge of weight balancing to anticipate daily volumes from pre-alerts
  • Minimum 2 years of experience in a similar role
  • Ability to communicate clearly and effectively with clients and colleagues to address any queries or concerns
  • Demonstrated ability to understand employees' concerns and provide alternative solutions
  • Display a high level of customer service and maturity when dealing with customers, peers and managers
  • Possess high integrity, reliability, and a collaborative approach as a team player
What's in it for you:
  • Attractive Salary of up to $85,000 + Super
  • Career Progression and Growth Opportunities
  • Training and Development Assistance
  • Free Parking On-site

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