Air Import Specialist
2 days ago
- Key Responsibilities:
- Coordinate with airlines to obtain flight information and freight availability
- Invoice and cost all import jobs within 24 hours of arrival
- Automate cargo consolidation processes
- Ensure timely check-in of all freight received from the warehouse and complete check-ins by the end of each day
- Maintain accuracy in invoicing and costing, striving to meet KPIs
- Continuously improve processes to enhance productivity and profitability
- Keep regulatory qualifications up-to-date and relevant to the role
- Participate in company-provided training courses to enhance professional and industry knowledge
- Follow and adhere to all Security, Customs and Quarantine criteria
- Handle customer complaints promptly and effectively to ensure complete satisfaction
- Practice effective communication with employees, managers, and customers
- Requirements:
- Clear understanding of pallet sizes, weight restrictions and knowledge of weight balancing to anticipate daily volumes from pre-alerts
- Minimum 2 years of experience in a similar role
- Ability to communicate clearly and effectively with clients and colleagues to address any queries or concerns
- Demonstrated ability to understand employees' concerns and provide alternative solutions
- Display a high level of customer service and maturity when dealing with customers, peers and managers
- Possess high integrity, reliability, and a collaborative approach as a team player
- Attractive Salary of up to $85,000 + Super
- Career Progression and Growth Opportunities
- Training and Development Assistance
- Free Parking On-site
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