Senior Technology Transformation Leader

Digital Technology Leader - eCommerce Services

Join a leading retailer at a pivotal time of growth and transformation as we continue to deliver on our 3D strategy and purpose of 'helping Australians eat and live better every day'. With a strong customer focus in eCommerce, we are investing in the next generation of digital retail platforms to deliver seamless, omnichannel experiences for millions of customers.

As a Digital Technology Leader, you will lead the end-to-end delivery, stability, and transformation of our eCommerce services. You will shape the future of our core eCommerce engine with composable architecture, ensuring future AI readiness. This role will also lead and steer the architect practice and DevOps chapters.

The role combines strategic vision with hands-on leadership, offering the opportunity to influence senior stakeholders, drive transformation programs, and ensure operational excellence across one of the most critical areas of our business.

• Lead, mentor, and develop a team of senior technology leaders across Architecture, Engineering, and DevOps.
• Define and execute the eCommerce technology strategy, enabling omnichannel growth and future AI integration.
• Ensure platform stability, scalability, and efficiency to support ongoing business performance.
• Oversee transformation initiatives, including Project Skyline, to modernise the eCommerce core engine.
• Partner with senior executives and business leaders to align technology outcomes with the company's growth strategy.
• Attract, retain, and build top technology talent to strengthen delivery and innovation capability.

• Proven track record in digital technology leadership roles within eCommerce, retail, or large-scale digital environments.
• Expertise in eCommerce platforms, composable architecture, cloud technologies, DevOps, and modern engineering practices.
• Strong skills in stakeholder management, influencing, and driving organisational change.
• Experience leading complex transformation programs in high-pressure, customer-focused environments.
• A collaborative, inspirational leadership style that empowers teams to deliver business outcomes.
• Tertiary qualifications in Computer Science, Information Technology, Engineering or related discipline.
• Strong technical leadership across web architecture, DevOps, cloud (e.g. AWS, Azure, GCP), and software engineering practices.
• Deep knowledge of modern eCommerce platforms, architecture patterns (e.g. MACH, headless, composable), and customer experience technologies – knowledge of Coles eCommerce products and platforms highly advantageous.
• Advanced skills in digital performance optimisation, observability, and CI/CD practices for rapid deployment at scale.
• Excellent communication and leadership skills, with a proven ability to build, coach and scale high-performing technology teams.
• Certifications in Agile, Cloud Architecture, DevOps or relevant digital technologies highly desirable.

• Play a pivotal role in transforming the core growth engine of the business to drive double-digit growth.
• Lead critical technology platforms and drive retail efficiency.
• Shape the future of omnichannel retail in Australia, with the opportunity to make a lasting impact on how millions of customers shop in the years to come.
• Work in a dynamic environment and be a leader across technology and the business.

• Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
• Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
• Discounts: Eligible team members receive a discount on their supermarket and liquor online and in-store purchases.
• Reward through recognition: Give and receive recognition, linked to our values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
• Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
• Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
• Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase shares.