Senior Contact Centre Architect
19 hours ago
FinXL is a leading IT Professional services organisation, and we are currently seeking a skilled Senior Contact Centre Architect to join our team.
About the RoleThis is a senior role that requires a minimum of 7 years technical experience, with at least 3 years pre-sales/Embedded Architect experience. As a Senior Contact Centre Architect, you will be responsible for developing innovative technical solutions to address customer business requirements, taking responsibility for coordinating all of the inputs to the architectural design and supporting the design through its life cycle.
About You- You have extensive knowledge of contact centre technologies, including Genesys, NICE CXone, Voice Biometrics, Session Border Controllers, and more.
- You have experience in providing a high level of technical advice and expertise to support, identify and maintain architectural integrity of a deployed customer ICT environment.
- You are an expert in managing diverse technical solutions and have a proven track record of delivering complex business solutions that integrate all data, voice, video communications and systems components into an effective network.
The estimated salary for this role is $120,000 per annum, plus benefits. The successful candidate will be based in [location] and will work on a 12-month contract.
The company provides a dynamic working environment, excellent opportunities for professional growth and development, and a competitive salary package. If you are someone with the skills and qualifications outlined above, please apply through the link below and we will get in touch with the suitable candidates.
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Macquarie Park, Australia FinXL Full time**Job details**: - Posted 06 September 2024 - SalaryNegotiable - LocationMacquarie Park - Job type Contract - DisciplineCloud & Infrastructure - Reference90M0648448_1725599724 **Job description**: **Service Architect Contact Centre** Finxl is a leading IT Professional services organisation, and a new exciting position is available due to new projects...
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