Technical Architect Lead

5 days ago

Macquarie Park, Australia Singtel Full time

Why Optus?

We are a business driven by innovation, customer-centricity, and a talented team. We're not waiting for the future to happen - we're shaping it through technology, investment, and a challenger spirit.

This is a significant two-year program to modernize our LAN/WAN/Wi-Fi platforms on Aruba technology, integrating with shared common services, Optus management platforms, AWS, and Zscaler. All successful candidates must be Australian citizens and eligible for security clearance.

The Lead Engineering Architect is part of the Optus Enterprise Professional Services team, leading the delivery of Government/Enterprise and Strategic client ICT solutions into our customers' environments, while supporting the sales team through technical pre-sales and consulting.

Your day-to-day will involve:

  • Ensuring contract compliance and in-service system sustainment as design authority.
  • Maintaining Infrastructure reference models, guidelines, and principles aligned with the Customer's Enterprise Architecture Framework.
  • Reviewing design standards, quality control, and test procedures to meet established design and performance goals.
  • Developing, communicating, and maintaining technology architectures, roadmaps, policies, and standards.
  • Engaging technical subject matter experts throughout the solution design, proposal, project delivery, and BAU Support phases.
  • Supporting Service Owners, Transformation Directors, and Service Architects to ensure new and existing services meet Optus and customer commercial and contractual obligations.
  • Expanding services and capabilities delivered by Optus to the customer.
  • Performing Client Relationship Management to engage and manage technical levels of the customer for a positive outcome.

What makes you perfect for the role?

  • Tertiary qualifications in an IT or Engineering field.
  • Experience as an enterprise architect overseeing managed networks, unified communications, and/or contact centre solutions.
  • Australian citizenship and eligibility for Federal Government security clearance.
  • Detailed understanding of Security, Networks (Routing, Switching, WAN Acceleration, WLAN, mobile signalling), and Unified Communications.

Optus offers a range of benefits, including:

  • Flexible working hours and a 3:2 remote work arrangement.
  • Inclusive paid parental leave and access to resources for parents.
  • Extensive online and facilitator-led learning opportunities, including an MBA micro-credential.
  • Employee-led volunteer groups and a vibrant campus life.
  • Free Optus bus services and on-site facilities.

Learn more about our culture by searching #OptusLife on LinkedIn.

We value diversity and individual differences, ensuring an equal employment opportunity for all job seekers. If you require adjustments or accessibility support, please email AccessibleRecruitment@optus.com.au.

For more information on Diversity, Inclusion & Belonging at Optus, visit https://www.optus.com.au/about/inclusion-diversity.

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