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Job Opportunity

The ICT Support Services role is a challenging position that provides support to internal customers. This role requires excellent communication skills, a passion for technologies, and a commitment to delivering quality advice and service.

  • Provide first-level phone support with patience and empathy.
  • Install, maintain, and support Windows desktop operating systems and software, troubleshoot network, printing, and hardware incidents via the telephone or remote desktop tools.
  • Commitment to delivering quality advice and service, with an emphasis on communicating effectively with diverse staff and stakeholders.
  • Collect all required ticket data and ensure the data is accurate and complete.
  • Deliver high-quality customer service while ensuring SLAs are met.
About the Region

Gympie is a rapidly expanding region offering a high quality of life. The area has pristine natural environments and spectacular beaches.