Hotel Night Manager Position

3 days ago

Melbourne, Victoria, Australia beBeeHospitality Full time $90,000 - $130,000

About our hotel

We are the perfect destination for your next staycation, family holiday or romantic escape.

At our hotel you can find big city adventure combined with some well-deserved time to relax.

Experience the vibrancy and eclectic culture of Melbourne with central accommodation near Melbourne CBD.

Our Front Office team is dedicated to ensuring a smooth night operation, driving engagement, guest feedback & problem resolution, brand and cleanliness standards.

The principal responsibility is safety and security of guests and ensuring the accurate and timely completion of the night audit function during the hours of 11pm - 7am.

We are looking for an experienced professional to lead our overnight team, play a key role in coaching and mentoring, providing direction and guidance to achieve an exceptional guest experience.

Candidates should have:

  • 1+ years experience in hospitality
  • Great communication skills between colleagues and with our guests
  • Confident in problem handling
  • Problem solving, training and organisational skills
  • Proficient in the use of Microsoft Office and Opera
  • Experience working in a large hotel in a Front Office environment
  • Proven ability to lead & develop a team, improve guest satisfaction & maintain standards
  • A proactive approach to developing & maintaining strong relationships with internal & external stakeholders

We offer a competitive salary, wide range of benefits and opportunities for career development within a global company.

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