Hotel Night Auditor

2 weeks ago

Melbourne, Victoria, Australia Pullman Full time

**Company Description** Work Your Way to Pullman & Mercure Melbourne Albert Park**

Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne's skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business travelers. Our dual-brand hotel features 378 stylish rooms, a vibrant restaurant and bar, plus top-tier wellness amenities like a pool and gym. We also host one of the largest conference centers in Melbourne, with 31 versatile event spaces that create the perfect setting for meetings, celebrations, and everything in between. Ready to be part of something exceptional? Come make an impact with us

**Accor**is Australia's Largest Hotel Network with 50+ brands, 5100+ hotels operating in 110 countries. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

Pullman & Mercure Melbourne Albert Park are seeking a dedicated, reliable and service-oriented customer service extraordinaire to join our hotel overnight Front Office team in a Night Auditing role.

Joining us an experienced **Hotel Night Auditor,**you will be responsible for rolling our financial system from the day. In addition, you will provide a positive guest experience and welcome our late-night arrivals. Working 11pm - 7am shifts alongside our Night Manager, you will process nightly reports, contributing to a smooth overnight shift with an opportunity to build upon your skillset.
**Qualifications** About You**
- A passion for providing a positive guest experience with a desire to create memorable experiences.
- Previous experience using Opera is desirable.
- Strong attention to detail, ensuring procedures are followed.
- Confidence in making credit card and cash transactions.
- Excellent communication and interpersonal skills.
- The ability to work independently in a fast-paced environment.
- Solution minded with a strong ability to problem solve.
- Empathetic in nature with a desire and ability to assist all kinds of clientele.

**Additional Information** Benefits and Perks**
- On-site car park _while on duty._
- Access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- A friendly and supportive work environment.
- Reward and recognition programs.
- Mentoring and career development along-side experienced and dedicated professionals.
- Global discounts on hotel accommodation & Food and Beverage, including special rates with our partnership brands such as Europcar.
- We are unable to provide sponsorship for this role, so Australian working rights are required._

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