Client Partnerships Specialist
4 weeks ago
We are seeking a highly skilled Client Partnerships Executive to join our team at Woolworths Group. As a key member of our Client Partnerships team, you will play a critical role in managing client relationships and delivering campaigns from brief through to results.
Key Responsibilities:- Support the team in briefing campaigns across bookings team and production
- Day-to-day management of the relationship between vertical and operations teams
- Providing Partnership Managers with compliance reporting and escalating any issues or concerns
- Managing client post-campaign reporting
- Working with finance and commercial team to respond to client billing queries
- Managing incoming client enquiries
- Be the internal and external sales point of contact for campaign delivery
- Supporting the team with Salesforce data input, financial reporting, media schedule creation, and assisting in pipeline management
- Providing administrative support to the client partnerships team to enable them to achieve their targets
- Maintaining inventory of sales support materials, wiki, ensuring all resources are current and accurate, and coordinating the creation of new materials with marketing
- Supporting Client Partnership Managers with deck creation and client meeting preparation
To succeed in this role, you'll need to demonstrate:
- 2 to 3 years of work experience in a sales support or customer support/service role preferably within the media or tech industry
- Ability to multitask and prioritise various projects simultaneously with a focus on delivering results, quality, continuous improvement, and attention to detail
- Strong analytical skills and an understanding of how online performance metrics link to commercial business metrics
- Proactivity, with abilities to work independently and as part of a team, and to anticipate both client & sales team needs
- Reliability, with an ability to complete work to a high standard, whilst getting energised by the entrepreneurial nature of the role
We're a proud part of the Woolworths Group – 200,000+ bright minds, passionate hearts, and unique perspectives working together connected by a shared Purpose – 'to create better experiences together for a better tomorrow.'
Here you'll be supported and empowered to explore new ideas, make brave commitments, and innovate better ways to meet the food and everyday needs of more than 24 million customers every week. Backed by a culture of genuine care, a flexible approach to work, and the support to grow your career and make a meaningful impact, the possibilities for what we can achieve together are endless.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
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