Luxury Hotel Front Office Manager

1 day ago

Melbourne, Victoria, Australia beBeeManager Full time $100,000 - $145,000

About This Role

We are seeking a seasoned Front Office Manager to lead our team and deliver exceptional guest experiences. As a luxury hotel professional, you will be responsible for overseeing guest arrivals and departures, ensuring each interaction reflects true luxury standards.

Key Responsibilities

  • Lead and motivate the Front Office team to create a positive and high-performing culture.
  • Inspire your team to deliver exceptional guest service.
  • Collaborate with other hotel departments to ensure smooth operations and a cohesive guest experience.
  • Implement training and development initiatives to empower your team to exceed expectations.

Qualifications and Skills

  • Proven experience as a Front Office Manager in a luxury hotel environment.
  • A confident and supportive leader with a track record of engaging, mentoring and developing teams.
  • Exceptional interpersonal and communication skills to inspire your team and connect authentically with guests.

Benefits and Culture

  • Great benefits worldwide, including discounts on accommodation and food & beverage from day one.
  • Free nights' accommodation on your work anniversary.
  • Discounted health insurance and a free, confidential Employee Assistance Program.
  • A vibrant, supportive team culture in a iconic luxury hotel.
  • Easy location – avoid the CBD commute and work close to home in the city's south-east.

About Us

We value creating stories that stay. If you are passionate about delivering exceptional guest experiences and leading a high-performing team, we invite you to join us at our luxurious property.

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