Customer Service Liaison
1 month ago
About the Role
We are seeking a highly motivated Customer Service Consultant to join our Kew branch team. As a key member of our branch, you will be responsible for providing exceptional customer service to our customers, both face-to-face and over the phone.
Key Responsibilities
- Provide customer service to meet the banking requirements of our customers
- Assist in the development of long-term, mutually rewarding relationships between our bank and its customers
- Identify opportunities to market our range of financial products and services to our customers
- Promote Bank Australia in a positive and professional manner
About Us
Bank Australia is a customer-owned bank that is committed to creating a fairer and more just world. We are a B Corp certified bank and are passionate about empowering our staff and customers to make a positive impact.
What You Will Bring
- Excellent customer service skills
- Ability to build strong relationships with customers
- Well-developed written, verbal, and interpersonal skills
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