Customer Service Liaison

1 month ago


Kew, Victoria, Australia Bank Australia Full time

About the Role

We are seeking a highly motivated Customer Service Consultant to join our Kew branch team. As a key member of our branch, you will be responsible for providing exceptional customer service to our customers, both face-to-face and over the phone.

Key Responsibilities

  • Provide customer service to meet the banking requirements of our customers
  • Assist in the development of long-term, mutually rewarding relationships between our bank and its customers
  • Identify opportunities to market our range of financial products and services to our customers
  • Promote Bank Australia in a positive and professional manner

About Us

Bank Australia is a customer-owned bank that is committed to creating a fairer and more just world. We are a B Corp certified bank and are passionate about empowering our staff and customers to make a positive impact.

What You Will Bring

  • Excellent customer service skills
  • Ability to build strong relationships with customers
  • Well-developed written, verbal, and interpersonal skills


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