Customer Support Coordinator Kew VIC

7 days ago


Kew, Victoria, Australia Opal HealthCare Full time
Job Summary

We are seeking a Customer Support Coordinator to join our team in Kew VIC. As a key member of our team, you will provide exceptional customer service and administrative support to ensure the smooth operation of our Care Community.

About the Role

This is a part-time opportunity working weekends from 9am-1pm. You will be responsible for assisting with rostering, client services, tours, and general enquiries. You will also perform reception and administration duties as required.

Responsibilities
  • Assist with rostering for all teams in the Care Community
  • Provide excellent customer service and support to clients, families, and visitors
  • Assist with client services, tours, and general enquiries
  • Perform reception and other administration duties as required
What We Offer

As a valued member of our team, you will have access to a range of benefits including:

  • A competitive hourly rate of $25-$30 per hour
  • Flexible work hours with opportunities to work casual or permanent shifts
  • Dedicated mentoring and internal/external career development programs
  • Leave loading and employee referral program
  • Internal and external training programs
  • National secondment opportunities
Requirements

To be successful in this role, you will require:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High level of discretion and confidentiality
  • Basic computer skills and proficiency in Microsoft Office
Opal HealthCare Values

At Opal HealthCare, we live by our values of Compassion, Accountability, Respect, and Excellence. These values guide everything we do, and we expect all our team members to embody them in their daily work.



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