Customer Service Representative | Kew Opportunity
7 days ago
Hanes Brands Australasia is a leading manufacturer and marketer of basic apparel brands, with 18 iconic brands in our portfolio including Bonds, Champion, Berlei, Jockey, Sheridan, and Bras N Things.
SalaryThe estimated annual salary for this role is $60,000-$80,000, depending on experience.
Job DescriptionWe are seeking an experienced Customer Service Officer to join our Online team at Hanes Brands Australasia. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and live chat.
Key Responsibilities:- Respond to customer inquiries in a timely and professional manner
- Resolve customer complaints and concerns in a fair and efficient manner
- Provide product information and recommendations to customers
To be successful in this role, you will need:
- A sales, retail, or call-centre background
- Ability to work autonomously and manage your time effectively
- Adaptability to learning new systems and product information
- Excellent communication and problem-solving skills
We offer a range of benefits to our employees, including:
- Competitive salary and bonuses
- Flexible working arrangements
- Opportunities for career development and growth
- Access to discounted products and services
We pride ourselves on being a great place to work, with a strong focus on employee well-being and satisfaction.
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