Customer Service Representative | Kew Opportunity

7 days ago


Kew, Victoria, Australia Hanes Brands Inc Full time
Company Overview

Hanes Brands Australasia is a leading manufacturer and marketer of basic apparel brands, with 18 iconic brands in our portfolio including Bonds, Champion, Berlei, Jockey, Sheridan, and Bras N Things.

Salary

The estimated annual salary for this role is $60,000-$80,000, depending on experience.

Job Description

We are seeking an experienced Customer Service Officer to join our Online team at Hanes Brands Australasia. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via phone, email, and live chat.

Key Responsibilities:
  • Respond to customer inquiries in a timely and professional manner
  • Resolve customer complaints and concerns in a fair and efficient manner
  • Provide product information and recommendations to customers
Required Skills and Qualifications:

To be successful in this role, you will need:

  • A sales, retail, or call-centre background
  • Ability to work autonomously and manage your time effectively
  • Adaptability to learning new systems and product information
  • Excellent communication and problem-solving skills
Benefits:

We offer a range of benefits to our employees, including:

  • Competitive salary and bonuses
  • Flexible working arrangements
  • Opportunities for career development and growth
  • Access to discounted products and services

We pride ourselves on being a great place to work, with a strong focus on employee well-being and satisfaction.



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