
Application System Specialist
3 days ago
Application Support and DevOps Engineer Job Overview:
This role ensures the stability, performance, and scalability of applications and supporting infrastructure.
Technical support, automation, and operational excellence are required to enable seamless services for customers.
- Act as a key escalation point for technical application issues, providing expert-level troubleshooting, root cause analysis, and timely resolution.
- Proactively monitor application health, performance, and availability, taking corrective actions before users are impacted.
- Develop, enhance, and maintain automation scripts in Python, bash, and other scripting languages to streamline operational workflows and reduce manual effort.
- Design, build, and manage workflow automation and system integrations using platforms such as Workato or Zapier.
- Administer and maintain Linux-based systems, ensuring system stability, security, and optimal performance.
- Perform detailed log analysis, system diagnostics, and error tracing to identify patterns, prevent recurrence, and implement permanent fixes.
- Maintain and manage code repositories using Git, enforcing best practices in version control and supporting continuous integration and deployment (CI/CD) processes.
- Deploy, monitor, and manage applications and services in AWS environments, leveraging cloud-native tools for scalability, resilience, and cost optimization.
- Document technical solutions, operational procedures, and troubleshooting guides to support team knowledge sharing and improve support efficiency.
Required Skills and Qualifications:
- Proven application support, troubleshooting, and problem-solving skills.
- Proficient in Perl, Python, and other scripting languages.
- Experience with automation platforms (Workato, Zapier).
- Strong Linux system administration and log analysis expertise.
- Skilled in Git version control and CI/CD practices.
- Hands-on experience with AWS cloud services and infrastructure.
- Knowledge of databases and SQL.
- Strong analytical skills with high attention to detail.
- Excellent technical documentation and collaboration abilities.
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