Senior Technical Support Specialist

1 day ago

Parramatta Park, Queensland, Australia beBeeTechnical Full time $80,000 - $100,000
Job Title: Technical Support Professional

Our organization is seeking a skilled IT Support Engineer to join our team. As a key member of our IT department, you will be responsible for providing level 1 and 2 remote and onsite technical support services to our clients.

Key Responsibilities:
  • Resolving complex technical challenges across the client's IT environment
  • Problem management to ensure root cause issues are addressed
  • Providing excellent customer service and communication skills
Requirements:
  • Minimum of three years' experience in an IT support role
  • Previous experience working in a technical position for an IT services provider
  • Advanced understanding of end-user support and Active Directory
Desirable Skills:
  • Comprehensive knowledge of Windows Server, Azure, and Exchange
  • Experience with technical infrastructure such as desktop, firewall, LAN, and WAN networking

This is an exciting opportunity to work with a leading technology services company. If you have a passion for technology and excellent customer service skills, we encourage you to apply.

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