
Senior IT Support Specialist
2 weeks ago
Enhance your career in IT with this exciting opportunity
OverviewThis mid-senior level role is perfect for a skilled and experienced IT professional looking to take their career to the next level.
Key ResponsibilitiesThe successful candidate will be responsible for providing level 1 and level 2 remote and onsite support to managed service clients, resolving technical challenges across the client's IT environment, including problem management to address root causes.
Required Skills and Qualifications- Minimum of 3 years' experience in a help desk role
- Previous experience working in a technical role for an IT managed service provider (MSP)
- Advanced understanding of end-user support and active directory (on-premises and azure)
- All-around knowledge of windows server, azure, and exchange
- Exposure to desktop, firewall, and some lan/wan networking
- Good time management, strong analytical and problem-solving skills
- Strong communication and interpersonal skills
- Driver's license preferable
This role offers a unique opportunity to work with a leading managed services provider, recognized as one of australia's top 50 msp's for 6 years running.
Other InformationThis role requires working rights in australia for a minimum of 2 years. A police check is required in the final stage of the recruitment process.
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