Senior IT Support Specialist

2 weeks ago

Parramatta Park, Queensland, Australia beBeeTechnical Full time $75,000 - $85,000

Enhance your career in IT with this exciting opportunity

Overview

This mid-senior level role is perfect for a skilled and experienced IT professional looking to take their career to the next level.

Key Responsibilities

The successful candidate will be responsible for providing level 1 and level 2 remote and onsite support to managed service clients, resolving technical challenges across the client's IT environment, including problem management to address root causes.

Required Skills and Qualifications
  • Minimum of 3 years' experience in a help desk role
  • Previous experience working in a technical role for an IT managed service provider (MSP)
  • Advanced understanding of end-user support and active directory (on-premises and azure)
  • All-around knowledge of windows server, azure, and exchange
  • Exposure to desktop, firewall, and some lan/wan networking
  • Good time management, strong analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Driver's license preferable
Benefits

This role offers a unique opportunity to work with a leading managed services provider, recognized as one of australia's top 50 msp's for 6 years running.

Other Information

This role requires working rights in australia for a minimum of 2 years. A police check is required in the final stage of the recruitment process.

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