Customer Delivery Operations Manager

4 weeks ago


Laverton North, Victoria, Australia Cars24 Full time

About Cars24

Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10 X the size of the next competitor. Cars24 have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for 2024.

Our Mission

At Cars24, we don't just accept difference, we celebrate it and support it for the benefit of our employees and customers. We aim to deliver exceptional customer experience by providing a truly Amazon-like experience where you can search, purchase, get financing and arrange delivery fully online. The car shows up at your doorstep to either love or return at no cost. Every car passes a 300 point inspection report and comes with a 3 month warranty. We own our cars, which allows us to guarantee quality.

About the Role

  • Manage customer feedback and reviews
  • Manage day to day logistic operations to achieve the highest levels of customer service
  • Oversee registration operations - ensure the cars are acquired and registered in a timely manner
  • Own the post sale and post delivery experience for our customers
  • Successfully lead a team of 7-8 employees
  • Act as an escalation point for the team and show ownership in resolving issues
  • Work collaboratively with key stakeholders to proactively improve our service


  • Laverton North, Victoria, Australia Cars24 Full time

    About UsCars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. We celebrate diversity and support it for the benefit of our employees and customers.We are looking for a Customer Delivery Operations Manager to oversee registration operations, manage customer feedback and reviews, and lead a team of 7-8 employees.Key...


  • Laverton North, Victoria, Australia Cars24 Full time

    At Cars24, we strive to deliver exceptional customer experiences. As a Customer Delivery Operations Manager, you will play a crucial role in ensuring our customers receive their vehicles in a timely and satisfactory manner.We are looking for a motivated and experienced professional to oversee our day-to-day logistics operations, manage customer feedback, and...


  • Laverton North, Victoria, Australia Cars24 Full time

    At Cars24, we're committed to delivering exceptional customer experiences. As a Customer Delivery Operations Manager, you'll play a crucial role in ensuring our customers receive their vehicles in a timely and hassle-free manner.Key Responsibilities:Manage customer feedback and reviews to identify areas for improvementOversee day-to-day logistics operations...


  • Laverton North, Victoria, Australia Cars24 Full time

    About Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10 X the size of the next competitor. Cars24 have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for...


  • Laverton North, Victoria, Australia Cars24 Full time

    About Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10 X the size of the next competitor. Cars24 have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for...


  • Laverton North, Victoria, Australia Cars24 Full time

    About Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. We originate in India, where we are the largest player in used vehicles, 10 X the size of the next competitor. We have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for 2024.At...


  • Laverton North, Victoria, Australia Cars24 Full time

    About Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10 X the size of the next competitor. Cars24 have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for...


  • Laverton North, Victoria, Australia Cars24 Full time

    About Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. As a global leader, we don't just accept difference, we celebrate it and support it for the benefit of our employees and customers.We are a truly Amazon-like experience where you can search, purchase, get financing and arrange delivery fully online. The car shows...


  • Laverton North, Victoria, Australia Cars24 Full time

    Cars24: Delivering Excellence in Customer ExperienceWe're proud to be a part of Cars24, a global used vehicle e-commerce platform with $1 billion in sales. As the largest used vehicle player in India, we're 10X the size of our competitors. * Exceptional Customer Experience: Our goal is to deliver a seamless online shopping experience for our customers. *...


  • Laverton North, Victoria, Australia Cars24 Full time

    About Cars24Cars24 is a global used vehicle e-commerce platform with a strong presence in India and a growing presence in Australia, Dubai, and Saudi Arabia. We are committed to delivering exceptional customer experiences and have raised over US$400m in funding at a billion-dollar valuation.Job DescriptionWe are seeking a highly motivated and experienced...


  • Laverton North, Victoria, Australia Cars24 Full time

    Delight Our CustomersWe're looking for someone with a passion for customer service and a positive outlook to join our team as a Delivery Operations Specialist. In this role, you'll be the face of Cars24, delivering and picking up cars with a warm attitude, exceptional communication skills, and a highly professional demeanor.Key Responsibilities:Be the point...


  • Laverton North, Victoria, Australia HOBAN Recruitment Full time

    Warehouse Operations ManagerAt HOBAN Recruitment, we are seeking a highly skilled Warehouse Operations Manager to lead our logistics team in West Melbourne. As a key member of our operations team, you will be responsible for managing and enhancing our warehouse operations, ensuring high performance and operational efficiency.About the Role:As Warehouse...


  • Laverton North, Victoria, Australia HOBAN Recruitment Full time

    About the Role:This pivotal leadership position oversees the entire warehouse and logistics operation in West Melbourne. The Warehouse Supervisor/Team Leader will be responsible for managing delivery routes and fleet maintenance, driving team performance and operational excellence, and ensuring high performance and operational efficiency.Key...


  • Laverton North, Victoria, Australia HOBAN Recruitment Full time

    Warehouse Supervisor/Team LeaderTake on a pivotal leadership role as a Warehouse Supervisor/Team Leader at a leading Local logistics company established in 1996. In this dynamic position, you will oversee every facet of warehouse operations, from supervising delivery routes and fleet maintenance to driving team performance and operational excellence.About...


  • Laverton North, Victoria, Australia HOBAN Recruitment Full time

    About HOBAN RecruitmentWe are a leading recruitment agency in Melbourne, established to connect talented professionals with exciting job opportunities.Salary: AU$90,000 - AU$110,000 per annumAs a Logistics Operations Manager, you will play a pivotal role in driving excellence in our warehouse operations. This dynamic position requires a strong leader who can...


  • Laverton North, Victoria, Australia HOBAN Recruitment Full time

    **Job Title:** Warehouse Supervisor **Job Type:** Full-time **Location:** Laverton North, Melbourne, VIC **About the Company:** HOBAN Recruitment is a leading logistics company established in 1996, seeking a dynamic and experienced Warehouse Supervisor/Team Leader to drive excellence in their warehouse operations.As a Warehouse Supervisor/Team Leader, you...


  • Laverton North, Victoria, Australia HOBAN Recruitment Full time

    Dynamic Warehouse Leadership OpportunityWe are seeking an experienced Warehouse Supervisor/Team Leader to drive excellence in our warehouse operations in Laverton North. As a key member of our logistics team, you will play a pivotal role in managing and enhancing our processes to ensure high performance and operational efficiency.About the Role:In this...


  • Laverton North, Victoria, Australia Linfox Pty Ltd Full time

    Key ResponsibilitiesAs a PM Transport Allocator with Linfox Pty Ltd, you will play a pivotal role in overseeing transport operations for one of Australia's largest supermarket chains. Your key responsibilities will include:Managing allocations, route planning, and dispatching metropolitan deliveries to ensure smooth operations on shift.Communicating...


  • Laverton North, Victoria, Australia Cars24 Full time

    Delivering Exceptional Customer ExperiencesCars24 is seeking a highly skilled and customer-focused individual to join our team as a Delivery and Logistics Associate. As a key member of our operations team, you will be responsible for delivering exceptional customer experiences through timely and reliable vehicle delivery and registration services.Key...


  • Laverton North, Victoria, Australia Linfox Pty Ltd Full time

    Key ResponsibilitiesOversee daily warehouse and transport operations to ensure efficient truck and driver utilisation.Manage scheduling and route planning for metropolitan deliveries.Monitor all driver/transport compliance and safety requirements.Liaise with customers to build open and effective relationships.Ensure daily reporting is completed accurately...