Customer Delivery Operations Manager
4 weeks ago
About Cars24
Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10 X the size of the next competitor. Cars24 have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for 2024.
Our Mission
Our #1 goal is to deliver exceptional customer experience. Let's make buying cars a truly joyous and painless experience.
About the Role
- Manage customer feedback and reviews
- Manage day to day logistic operations to achieve the highest levels of customer service
- Oversee registration operations - ensure the cars are acquired and registered in a timely manner
- Own the post sale and post delivery experience for our customers
- Successfully lead a team of 7-8 employees
- Act as an escalation point for the team and show ownership in resolving issues
- Work collaboratively with key stakeholders to proactively improve our service
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Customer Delivery Operations Manager
3 weeks ago
Laverton North, Victoria, Australia Cars24 Full timeAbout UsCars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. We celebrate diversity and support it for the benefit of our employees and customers.We are looking for a Customer Delivery Operations Manager to oversee registration operations, manage customer feedback and reviews, and lead a team of 7-8 employees.Key...
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Customer Delivery Operations Manager
4 weeks ago
Laverton North, Victoria, Australia Cars24 Full timeAt Cars24, we strive to deliver exceptional customer experiences. As a Customer Delivery Operations Manager, you will play a crucial role in ensuring our customers receive their vehicles in a timely and satisfactory manner.We are looking for a motivated and experienced professional to oversee our day-to-day logistics operations, manage customer feedback, and...
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Customer Delivery Operations Manager
4 weeks ago
Laverton North, Victoria, Australia Cars24 Full timeAt Cars24, we're committed to delivering exceptional customer experiences. As a Customer Delivery Operations Manager, you'll play a crucial role in ensuring our customers receive their vehicles in a timely and hassle-free manner.Key Responsibilities:Manage customer feedback and reviews to identify areas for improvementOversee day-to-day logistics operations...
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Customer Delivery Operations Manager
4 weeks ago
Laverton North, Victoria, Australia Cars24 Full timeAbout Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10 X the size of the next competitor. Cars24 have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for...
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Customer Delivery Operations Manager
4 weeks ago
Laverton North, Victoria, Australia Cars24 Full timeAbout Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10 X the size of the next competitor. Cars24 have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for...
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Customer Delivery Operations Manager
3 weeks ago
Laverton North, Victoria, Australia Cars24 Full timeAbout Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. We originate in India, where we are the largest player in used vehicles, 10 X the size of the next competitor. We have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for 2024.At...
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Customer Delivery Operations Manager
4 weeks ago
Laverton North, Victoria, Australia Cars24 Full timeAbout Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. The company originates in India, where it is the largest player in used vehicles, 10 X the size of the next competitor. Cars24 have raised over US$400m in funding at a billion-dollar valuation. Australia, along with Dubai and Saudi Arabia are priority markets for...
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Customer Delivery Operations Manager
3 weeks ago
Laverton North, Victoria, Australia Cars24 Full timeAbout Cars24Cars24 is a global used vehicle e-commerce platform with over US$1 billion in sales. As a global leader, we don't just accept difference, we celebrate it and support it for the benefit of our employees and customers.We are a truly Amazon-like experience where you can search, purchase, get financing and arrange delivery fully online. The car shows...
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