Ideal Customer Service Ambassador
5 days ago
This is a vital role responsible for providing exceptional customer service to all guests. The successful candidate will possess excellent communication skills, be energetic and sincere over the phone, and have basic computer skills.
The role requires working varying shifts, including overnights and weekends. The Guest Service Officer will also oversee key administration tasks to support the overall Rooms Division.
We are looking for someone with a genuine interest in providing customer service and who can convey a smile over the phone. If you have an amazing personality, basic computer skills, and are available to work a rotating roster, we want to hear from you.
This role offers a competitive benefits package, including above award wage rates, discounted meals, complimentary accommodation at selected properties, and learning & development opportunities.
- Provide exceptional customer service to all guests, both internal and external
- Convey energy and sincerity over the phone
- Oversee key administration tasks to support the overall Rooms Division
If you are passionate about delivering personal experiences and creating memorable moments for our guests, this could be the ideal opportunity for you.
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