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Bathurst, Australia Belgravia Leisure Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Belgravia Leisure. As a Duty Manager, you will be responsible for ensuring the smooth operation of our facilities, providing exceptional customer service, and maintaining a safe and enjoyable environment for all patrons.Key ResponsibilitiesLead and manage a team...
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Duty Manager
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Bathurst, Australia Belgravia Leisure Full timeAbout the RoleWe are seeking a highly motivated and experienced Duty Manager to join our team at Belgravia Leisure. As a Duty Manager, you will be responsible for ensuring the smooth operation of our facilities, including customer services, pools, and the health club.Key ResponsibilitiesLead and manage a team of staff to deliver exceptional customer service...
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Duty Manager
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Nightfill Manager Duty Manager
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Nightfill Manager Duty Manager
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Nightfill Manager Duty Manager
2 weeks ago
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Duty Manager
2 months ago
We are seeking a highly skilled and experienced Duty Manager to join our team at the Manning Aquatic Centre in Bathurst. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day running of the facility, providing exceptional customer service, and maintaining a safe and enjoyable environment for all patrons.
Key Responsibilities- Lead and manage the operations team to deliver exceptional customer service and maintain a safe and enjoyable environment for all patrons
- Ensure the facility is maintained to a high standard, including pool plant systems and water quality principles
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to achieve business objectives and improve operational efficiency
- Manage and maintain accurate records and reports, including attendance, customer feedback, and facility maintenance
- Strong leadership and management experience, with a proven track record of delivering results in a fast-paced environment
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders
- Ability to work independently and as part of a team, with a flexible and adaptable approach to work
- Current First Aid (Level 2) and Current CPR Certificate
- National Police Check
- Current Pool Lifeguard Certificate
- Current Pool Operations Certificate is desirable
Belgravia Leisure is a leading provider of leisure and recreation services, operating over 250 facilities across Australia and New Zealand. We are committed to delivering exceptional customer experiences and creating vibrant communities that promote healthy lifestyles and social connections.
We are a dynamic and innovative organization, with a strong focus on employee development and well-being. We offer a range of benefits and opportunities for career growth and advancement, including training and development programs, recognition and reward schemes, and a supportive and inclusive work environment.