Nightfill Manager Duty Manager
2 weeks ago
About the Role:
The Bernardi Group is seeking a highly skilled and experienced Nightfill Duty Manager to join our team. As a Nightfill Duty Manager, you will be responsible for ensuring the smooth operation of our store during nightfill hours. This includes managing and mentoring your team to achieve expected standards, maintaining a strong culture of safety, and implementing and maintaining store procedures as per the Bernardi Group standard.
Key Responsibilities:
- Manage and mentor your team to achieve expected standards
- Maintain a strong culture of safety
- Implement and maintain store procedures as per the Bernardi Group standard
- Ensure the service departments are fully operational and providing excellence in customer service
- Ensure all employees have been allocated and are undertaking their required duties
- Ensure the store is looking clean and tidy at all times
- Undertake store walks at strategic times of the day to ensure standards are maintained
- Deal with customer complaints in a professional manner
- Ability to undertake emergency procedures/requirements as/if required
Requirements:
- Recent relevant retail experience
- First Aid certificate
- Food safety Certificate
- Responsible Service of Alcohol (RSA) certificate
- Current WorkCover Fork Lift (LF) Truck ticket/licence - desirable
- Demonstrated working knowledge and experience of managing retail outlets
- Management experience or ability to give direction, lead and coach team members
- Demonstrated excellence in written, verbal and interpersonal communication skills
- The ability to work efficiently to a set routine and be thorough with its procedures
About Us:
The Bernardi Group is a dynamic family-owned company operating independent supermarkets in the Central West and Riverina areas of New South Wales. With a focus on fresh food, our vision is to deliver an exceptional shopping experience for our customers through quality produce, everyday lower prices, and by supporting local growers and businesses.
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