Operations Director

2 weeks ago

Caloundra, Australia beBeeGeneral Full time $100,000 - $120,000

As a seasoned professional, you will take on the crucial task of overseeing and managing all daily operations at this busy resort. Your leadership skills will shine through your own actions, as you guide, coach, and mentor your team to achieve excellence.

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Purpose

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This role demands a keen focus on every department, requiring you to be actively engaged in operations and stakeholder management. You will manage all facets of the property including revenue management, recruiting & training, customer service and achievement of financial targets. Your key responsibilities will include:

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  • Leading and developing your team to ensure the hotel's profitability and success
  • Driving changes and improvements in performance and implementing strategies in line with business objectives
  • Cultivating strong relationships with key stakeholders, guests and regional shared services
  • Maintaining excellent product and service standards whilst maximising revenue and balancing expenses
  • Focusing on recruiting and developing a team that is engaged in driving a positive customer sentiment
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Skills & Experience

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To succeed in this role, you will need:

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  • Prior Operational, Hotel or General Manager experience and a deep understanding across a range of departments and stakeholder management
  • The ability to create environments where your team are encouraged and motivated to be their true self each day
  • Confidence in your ability to cultivate strong relationships, effectively address challenging situations, and implement solutions that enhance service quality
  • The capability to drive financial growth through skilful & thoughtful strategy
  • A comprehension of the key metrics that impact and grow hospitality businesses, using this knowledge to drive top line revenue and motivating your team to do the same
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Benefits

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We offer a range of benefits, including:

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  • A competitive salary and bonus structure
  • A comprehensive benefits package
  • Ongoing training and development opportunities
  • The chance to work with a talented and dedicated team
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Accommodation Solutions

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We provide access to a range of accommodation options, including apartments and houses. Our accommodation is designed to meet the needs of our team members, providing a comfortable and convenient place to live and work.

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Contact Us

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If you are a motivated and experienced professional looking for a new challenge, please contact us to discuss this opportunity further.

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