Senior Hotel Operations Manager
2 weeks ago
We are seeking an experienced Senior Hotel Operations Manager to lead and manage our housekeeping team in Perth and surrounding areas.
Job Description- Ensure team Key Performance Indicators (KPIs) are met or exceeded.
- Assist with recruitment and employee mentoring.
- Plan and coordinate housekeeping activities according to contract terms.
- Deliver regular reports to the Operations Manager.
- Roster staff.
The ideal candidate will have prior experience in a leadership or people management role, with a strong background in housekeeping or cleaning. They will be able to drive results within a team and hold people accountable, while also demonstrating complex problem-solving abilities and pride themselves on their strong customer service skills.
About You- You will thrive in a fast-paced environment and be able to remain calm during times of pressure.
- You will be competent with computer systems and Microsoft Office Suite.
- You will demonstrate problem-solving capabilities, innovation, and a proactive approach.
- You will have a strong written and verbal communication style.
As a key team member of our Operations Team, you will have a direct impact on our brand, strong reputation, and delivery of services to our well-known clients. In addition, Silk Hospitality offers:
- Employee perks and benefits, including discounts at retail stores and local services.
- Coaching, mentoring, and upskilling.
- A supportive work culture.
- Opportunities for internal promotions and movements across the country.
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