Senior Hotel Operations Manager

2 weeks ago


Perth, Western Australia Silk Hospitality Full time
About the Opportunity

We are seeking an experienced Senior Hotel Operations Manager to lead and manage our housekeeping team in Perth and surrounding areas.

Job Description
  • Ensure team Key Performance Indicators (KPIs) are met or exceeded.
  • Assist with recruitment and employee mentoring.
  • Plan and coordinate housekeeping activities according to contract terms.
  • Deliver regular reports to the Operations Manager.
  • Roster staff.

The ideal candidate will have prior experience in a leadership or people management role, with a strong background in housekeeping or cleaning. They will be able to drive results within a team and hold people accountable, while also demonstrating complex problem-solving abilities and pride themselves on their strong customer service skills.

About You
  • You will thrive in a fast-paced environment and be able to remain calm during times of pressure.
  • You will be competent with computer systems and Microsoft Office Suite.
  • You will demonstrate problem-solving capabilities, innovation, and a proactive approach.
  • You will have a strong written and verbal communication style.
What's in it for You?

As a key team member of our Operations Team, you will have a direct impact on our brand, strong reputation, and delivery of services to our well-known clients. In addition, Silk Hospitality offers:

  • Employee perks and benefits, including discounts at retail stores and local services.
  • Coaching, mentoring, and upskilling.
  • A supportive work culture.
  • Opportunities for internal promotions and movements across the country.


  • Perth, Western Australia Accor Full time

    OverviewAccorHotels is a leading hospitality company with a passion for delivering exceptional guest experiences. We are seeking an experienced Operational Hotel Manager to join our team at Novotel Perth Langley.About the RoleWe offer a competitive salary of AUD $80,000 - $120,000 per annum, depending on experience. As an Operational Hotel Manager, you will...


  • Perth, Western Australia Marriott Full time

    Aloft Hotels offers a unique opportunity to work in a fast-paced environment as a Duty Manager. This role is ideal for individuals who are self-motivated, driven, and energized by the idea of providing exceptional guest experiences.About the RoleThe successful candidate will be responsible for handling general enquiries, managing day-to-day operations, and...


  • Perth, Western Australia Pan Pacific Hotels Group Full time

    Job SummaryThe Duty Manager will oversee the front office and hotel operations, ensuring seamless guest experiences and efficient staff management.About YouWe are seeking a seasoned hospitality professional with experience in managing front office and duty manager responsibilities.You will be responsible for inspecting VIP rooms, walking through hotel...


  • Perth, Western Australia Pan Pacific Hotels Group Full time

    About Pan Pacific PerthLocated in the heart of Perth CBD, Pan Pacific Perth is a world-class hotel offering luxurious accommodations and exceptional service. With a recent major refurbishment completed, we are on track for an exciting relaunch in Q2 2025.Key ResponsibilitiesWe are seeking a highly experienced Director of Food & Beverage to oversee all...


  • Perth, Western Australia Alex Hotel Full time

    About Alex Hotel in NorthbridgeWe're looking for a skilled and motivated Senior Kitchen Manager to join our team. As a key member of the culinary team, you'll be responsible for overseeing daily kitchen operations, ensuring exceptional food quality and presentation, and maintaining high standards of cleanliness and safety.Key Responsibilities:Lead and manage...


  • Perth, Western Australia Silk Hospitality Full time

    We are seeking an experienced Hotel Operations Manager to join our team at a 5-Star Luxury Hotel in Busselton, Perth.About the Role:Lead and develop a dynamic housekeeping team to drive productivity and maintain hotel standards.Assist with cleaning of guest rooms, public areas, and accommodation suites.Contribute to achieving and exceeding guest service...


  • Perth, Western Australia Pan Pacific Hotels Group Full time

    Job OverviewWe are seeking an experienced Hotel Operations Manager to join our team at Pan Pacific Perth. The successful candidate will be responsible for leading the Front Office team, ensuring smooth daily operations and high team performance.About the RoleThe Guest Services Supervisor will be responsible for responding to all guest requests based on LQA...


  • Perth, Western Australia Accor Full time

    Job Title: Hotel Operations ManagerJob Summary:The role of Hotel Operations Manager at Accor involves supporting the Front Office Manager in the daily management of the Front Office department. The successful candidate will lead the work of the Front Office Team and ensure the efficient and effective operation of the department during their shift.Key...


  • Perth, Western Australia Alex Hotel Full time

    About Alex HotelWe're a vibrant hotel in Northbridge, Perth, minutes from the city centre. Our passion is great food, unique wines, and warm hospitality. We have cosy, sustainable rooms and vibrant communal spaces. Join us to create memorable experiences for inquisitive travellers and savvy locals.The role involves checking-in and checking-out guests...


  • Perth, Western Australia Australian Venue Co Full time

    The Australian Venue Co is seeking a seasoned Hotel Operations Manager to join their team at The Iconic Court Hotel in Perth. As a key member of the management team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional service to guests, and fostering a positive work environment.About The Iconic Court HotelLocated in...


  • Perth, Western Australia Pan Pacific Hotels Group Full time

    About the RoleWe are seeking a Senior Operations Manager to join our team at Pan Pacific Hotels Group.Job SummaryThe Senior Operations Manager will be responsible for overseeing the Front Office and Duty Manager responsibilities, including managing staff, coordinating operations, and ensuring adherence to brand standards.Main ResponsibilitiesEnsure guest...


  • Perth, Western Australia Pan Pacific Hotels Group Full time

    Job DescriptionThe Role:Oversee Front Office and Duty Manager responsibilities, including managing staff, coordinating operations, and ensuring adherence to brand standards.Evaluate guest satisfaction by inspecting VIP rooms, promoting hotel facilities and loyalty programs, and assisting with operations.Manage inventory availability, room allocation, and...


  • Perth, Western Australia Silk Hospitality Full time

    About the RoleWe are seeking a highly skilled Hotel Operations Manager to lead and manage our housekeeping team in Perth and surrounding areas. This is an excellent opportunity for experienced Supervisors, Leaders & Managers to take their career to the next level.


  • Perth, Western Australia Silk Hospitality Full time

    We are seeking a seasoned Hotel Operations Manager to join our team at Silk Hospitality.Silkingoing the luxury hotel industry nationally, we pride ourselves on delivering exceptional services to our clients. As an onsite leader, you will have the opportunity to lead and manage a diverse workforce, further develop your personal and professional skills, and...


  • Perth, Western Australia Marriott International Full time

    Lead the Front Desk with ExcellenceAt Marriott International, we're seeking a seasoned Hotel Operations Manager to join our dynamic team at The Westin Perth Hotel. As a key member of our front desk staff, you'll be responsible for delivering exceptional guest experiences and ensuring seamless operations.About the RoleWe estimate an annual salary of $80,000 -...


  • Perth, Western Australia Alex Hotel Full time

    About Alex HotelA leading hospitality company in Northbridge, Perth, just minutes from the city centre. We share our passion for great food, unique wines, and warm hospitality.Job SummaryWe are seeking a skilled Sous Chef to join our culinary team at Alex Hotel. As a key member of our kitchen staff, you will assist the Head Chef in menu planning, food...


  • Perth, Western Australia Silk Hospitality Full time

    Job DescriptionWe are seeking a highly skilled and experienced Luxury Hotel Operations Manager to join our team at Silk Hospitality.About the RoleThis is a fantastic opportunity for a driven and organized individual to take on a leadership role in our housekeeping department. As a Luxury Hotel Operations Manager, you will be responsible for driving...


  • Perth, Western Australia Woolworths Group Full time

    Sitting on the cusp of a new career chapter? Become a key player in our esteemed hotel's management team as a Senior Operations Manager.About Wintersun HotelLocated just a stone's throw from the shoreline, our hotel boasts access to the nearby Spalding Park and the charming town of Geraldton. With a reputation for excellence, we're dedicated to providing...


  • Perth, Western Australia Alex Hotel Full time

    About UsAlex Hotel is part of EVT, one of Australia and New Zealand's leading experience companies. Our diverse businesses offer exciting experiences in entertainment, ventures, and travel.Our MissionWe strive to create memorable experiences for our guests and be positive contributors to our communities and the environment.Job OverviewWe are seeking an...


  • Perth, Western Australia Silk Hospitality Full time

    About the RoleWe are seeking a highly skilled and experienced Luxury Hotel Operations Manager to join our team at Silk Hospitality in Perth, Western Australia.Key Responsibilities:Achieving and exceeding guest service standards by ensuring exceptional quality of accommodations, amenities, and services.Daily inspections of guest rooms, public areas, and staff...