Community Service Manager

1 week ago

Dubbo, New South Wales, Australia beBeeLeadership Full time $103,172
Lead a Team and Drive Change

Mission Australia is seeking a passionate and driven leader to make a meaningful impact on the lives of those we serve.

About the Role

This is a unique opportunity to lead a dedicated team and provide supervision, guidance, and support to staff members in regional and remote communities.

  • Lead and guide the team to ensure effective and responsive service delivery to clients in crisis.
  • Provide regular supervision, mentoring, and professional support to employees.
  • Respond to referrals of clients to the service from internal and external support services, and coordinate and conduct formal assessments of suitability for support.
  • Monitor and undertake initial intakes and assessments for clients, including all necessary paperwork and assessment tools.
  • Support the team to work with clients to create holistic and strength-based individualized safety plans and care plans, including referral to supplementary services as needed.
  • Assist clients in the process of transitioning out of the service into independence or other services, including developing capacity to self-manage and access required support independently.
  • Undertake a range of program support, including completion of internal and external reports relating to clients, including case management statistics, feedback summaries, and other relevant reports.
  • Develop strong partnerships and relationships with internal and external stakeholders, including other service providers, networks, and community organizations.
Requirements for Success

To be successful in this role, you will have:

  • A relevant degree with relevant experience or other appropriate qualifications or experience acceptable to Mission Australia.
  • Demonstrated experience in a leadership capacity, working within the community services sector and/or with clients from a variety of different backgrounds and levels of disadvantage.
  • Experience providing supervision and coaching to employees, including providing expert advice to employees at lower levels.
  • A sound understanding of mental health and suicidality, mental health systems, and recovery-oriented practice, as well as psycho-social rehabilitation.
  • Experience working within regional and remote communities and/or a sound understanding of the communities and demographics.
  • Demonstrated ability to develop and maintain effective relationships with key stakeholders.
  • A current driver's licence.
  • Current first aid and CPR certificate.
Our Culture

We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment, actively supporting and encouraging people of all backgrounds to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible.

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