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ServiceNow Expert

1 month ago


Melbourne, Victoria, Australia Thirdera Full time

About Thirdera

Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation.

Our team of experts brings together the power of the ServiceNow platform and its limitless potential across the world of work.

We are seeking a highly skilled ServiceNow leader and developer to join our team.

About the Role

As a ServiceNow expert, you will lead our ServiceNow implementation and integration development efforts with ServiceNow by reimagining the customer experience, improving service operations, and engaging customers with digital workflows.

You will solve customer problems by bringing front, middle, and back offices together with any ServiceNow module you are skilled in leading.

Requirements

  • 4+ years coding in JavaScript and ServiceNow deployments / implementations, and / or integrations
  • Experienced in building ServiceNow modules for customers
  • ServiceNow - Certified System Administrator (minimum) - required
  • ServiceNow – Certified Implementation Specialist – any and all modules - required
  • ServiceNow – Certified Application Developer is desired
  • Experience with database design schemas and data modeling
  • Experience working with Web Services technologies such as SOAP and REST desired
  • Experienced with any or all of these skills desired: JavaScript, Bootstrap, React, Angular, Node.js
  • Strong requirements gathering experience. Ability to work with business users and clients
  • Strong interpersonal skills, customer-serving attitude, and ability to deal with cultural diversity
  • Proven team player
  • ITSM and ITIL familiarity is required (ITIL Foundations certification preferred)
  • Computer Science or Engineering degree or an equivalent is preferred

Application and Selection Process

A phone screen with our TA team to validate your experience and expectations for new opportunities.

Never more than three (3) interviews with technical, functional and leadership staff.

A standard Background and Work Reference Check.

If all the above goes well, you will get an offer.