Expert ServiceNow Solutions Architect

3 days ago


Melbourne, Victoria, Australia RMIT University Full time

RMIT University is a renowned institution seeking an Expert ServiceNow Solutions Architect to join its core operations systems team.

About the Role:

The successful candidate will be responsible for providing technical leadership and expertise in ServiceNow solutions, including analysis, design, development, implementation, and support. This role requires extensive experience in enterprise application software development, including analysis, design, development, testing, implementation, documentation, and support.

Key Responsibilities:

  • Technical Leadership: Provide technical guidance and expertise in ServiceNow solutions, ensuring alignment with RMIT University's business objectives.
  • Solution Development: Develop and implement ServiceNow solutions using Business Rules, Client Scripts, UI Policies, UI Scripts, ACLs, Service Portal, Service Catalog, and Forms.
  • Integration Development: Develop integrations with strategic platforms using REST, SOAP, JSON APIs.
  • Solution Maintenance: Ensure timely maintenance and support of existing ServiceNow solutions.
  • Collaboration: Work collaboratively with cross-functional teams to deliver high-quality solutions.

Requirements:

  • Technical Skills: Extensive experience in ServiceNow product knowledge, including ITSM, ITOM, ITAM, SecOps, CSM/ESM, and HRSD domains.
  • Professional Qualifications: Demonstrated understanding of ITIL Foundations, principles, and its application.

Benefits:

  • Competitive Salary: The estimated annual salary for this role is $120,000 - $180,000 AUD.
  • Opportunities for Growth: RMIT University offers opportunities for professional growth and development.

About RMIT University:

  • University Overview: RMIT University is a world-renowned institution that values diversity, equality, and inclusion.
  • Career Opportunities: RMIT University offers a wide range of career opportunities across various disciplines.


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