ServiceNow Transformation Expert

2 weeks ago


Melbourne, Victoria, Australia Australian Unity Full time

About Us

Australian Unity is Australia's first member-owned wellbeing company. With over $1 billion in revenue and 7000 employees, we offer smart solutions and services to more than 700,000 Australians.

Our Mission

Our purpose is to Help People to Thrive. We operate with commercial principles and a strong social purpose to create community value.

Job Summary

The ServiceNow Technical Lead is a pivotal role dedicated to steering the strategic and technical advancement of the ServiceNow platform. This position offers a unique opportunity to lead a dynamic offshore development team, driving innovative solutions that enhance our business operations and deliver exceptional value to our stakeholders.

Key Responsibilities

  • Manage stakeholder relationships, ensuring their needs and expectations are not only met but exceeded.
  • Define and communicate the strategic direction of the platform, aligning it with our business goals.
  • Lead and manage the ServiceNow team, including team scaling and performance management.
  • Develop strong relationships with key stakeholders across the organisation.

Requirements

  • A proven track record of leading teams and managing the delivery of outcomes.
  • Deep experience building automation, Service Catalogues and Workflows using ServiceNow ITSM, HRSD, HRSD COE's and Integration.
  • ServiceNow System Administrator certified.
  • Experience in delivering ServiceNow technologies into organisation.

What We Offer

  • Competitive salary + bonus program.
  • Enjoy additional yearly Well-Being and Community leave days.
  • 14-week paid parental leave, with equal benefit for both parents.
  • Employee Referral Program.

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community.


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