Current jobs related to Customer Service Representative - Dandenong, Victoria - Dulux Group

  • Customer Service Representative

    4 days ago

    Dandenong, Victoria, Australia Dental Corporation Full time

    Customer Service Representative OpportunityWe are growing our network of Visa Medical Assessment Centres to provide a Bupa experience for our visa applicants in the communities where they live.As a Customer Service Representative, you will be the first point of contact for our customers and provide information and instructions to help guide them through the...

  • Customer Service Representative

    4 weeks ago

    Dandenong, Victoria, Australia Corinthian Doors Full time

    About Our OpportunityWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Corinthian Doors. As a key member of our customer service team, you will play a vital role in delivering exceptional service and support to our valued customers.Key Responsibilities:Schedule deliveries and assist with showroom...

  • Customer Service Representative

    4 weeks ago

    Dandenong, Victoria, Australia Corinthian Doors Full time

    About Our OrganisationCorinthian Doors is a leading manufacturer of timber doors, renowned for its quality, innovation, and design. With a strong presence in Australia and internationally, we strive to deliver exceptional service and quality to our valued customers.About the RoleWe are seeking a skilled Customer Service Representative to join our...

  • Customer Service Representative

    4 weeks ago

    Dandenong, Victoria, Australia Rauland Australia Full time

    Job Summary:We are seeking a highly skilled and motivated Brand Representative to join our team at Rauland Australia. As a Brand Representative, you will be responsible for developing and maintaining close working relationships with clients and hospital staff, educating patients on our product and services, and successfully converting discussions into...

  • Customer Service Representative

    5 days ago

    Dandenong, Victoria, Australia Fetch Full time

    As a Customer Service Representative, you will be responsible for addressing customer inquiries and resolving issues via phone, email, or chat. Your primary goal is to provide top-notch customer service, ensuring a positive experience for our clients.We are seeking a skilled Account Support Specialist to join our team. In this role, you will work closely...

  • Customer Service Representative

    2 weeks ago

    Dandenong, Victoria, Australia Ventura Bus Lines Full time

    About Ventura Bus LinesVentura Bus Lines has been a trusted transportation provider since 1924, serving the community with reliable and sustainable bus services.We are a secure and robust employer within an essential services industry, offering a positive workplace culture that values diversity, inclusion, and continuous improvement.The OpportunityAs a...

  • Customer Service Representative

    4 weeks ago

    Dandenong, Victoria, Australia Corinthian Doors Full time

    About Our OpportunityWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Corinthian Doors. As a key member of our customer service team, you will play a vital role in delivering exceptional service and support to our valued customers.Key Responsibilities:Schedule deliveries and assist with showroom...

  • Customer Service Representative

    4 weeks ago

    Dandenong, Victoria, Australia AJ Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our busy Customer Service Department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist with external and internal customer relationships to ensure a...

  • Retail Customer Service Representative

    4 weeks ago

    Dandenong, Victoria, Australia Telstra Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Telstra Retail team as a Retail Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and sales experiences to our customers.Key ResponsibilitiesProvide outstanding customer service and...

  • Customer Service Representative

    4 weeks ago

    Dandenong, Victoria, Australia AJ Recruitment Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our busy Customer Service Department. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Assist with external and internal customer relationships to ensure a...

  • Customer Service Representative

    1 month ago

    Dandenong, Victoria, Australia Rauland Australia Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Brand Representative at Monash Health sites. As a Brand Representative, you will be responsible for selling, supporting, and collecting payment from hospital patients who have or wish to purchase our historical television entertainment channel.Key...

  • Customer Service Representative

    2 months ago

    Dandenong, Victoria, Australia Dental Corporation Full time

    About the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Dental Corporation. As a key member of our front-line team, you will be the first point of contact for our customers and play a vital role in delivering exceptional customer service.Key ResponsibilitiesProvide information and instructions to...

  • Customer Service Representative

    4 days ago

    Dandenong, Victoria, Australia Credit Union Australia Full time

    About the role At Credit Union Australia, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in supporting our members and their financial needs. This is a sales role that requires a passion for helping others. You'll be responsible for providing support and serving the local...

  • Customer Service Representative

    2 weeks ago

    Dandenong, Victoria, Australia SIXT Australia - VIC & SA Full time

    About SIXT AustraliaWe are a leading car rental company in Australia, offering a premium service to our customers.As a Customer Service Representative with SIXT Australia, you will play a key role in delivering exceptional customer experiences and exceeding customer expectations.Your responsibilities will include:Providing premium customer service over the...

  • Customer Service Representative

    2 weeks ago

    Dandenong, Victoria, Australia Accor Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Ibis Budget Dandenong. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide personalized service to guests, responding to their...

  • Sales and Customer Service Representative

    5 days ago

    Dandenong, Victoria, Australia 4WD SUPACENTRE Full time

    We are seeking highly motivated Sales Representatives to join our team at 4WD Supacentre. As a Sales Representative, you will be responsible for building a customer-centric environment while driving sales to achieve individual and store set targets. Key responsibilities include greeting customers, identifying their needs, and delivering solutions to close...

  • Customer Service Representative

    2 weeks ago

    Dandenong, Victoria, Australia Dulux Full time

    About the RoleWe are seeking a skilled Customer Care Consultant to provide expert advice on product specifications, warranties, and colours for Dulux/DGL Powder & Industrial Coatings on various projects. As a key member of our Customer Care Team, you will work collaboratively to deliver crucial advice when our customers need it most.Key...

  • Customer Service Representative

    1 month ago

    Dandenong, Victoria, Australia Dulux Full time

    About the RoleWe are seeking a highly skilled Customer Care Consultant to join our team at Dulux. As a key member of our customer-facing team, you will be responsible for providing expert advice on product specifications, warranties, and colours for Dulux/DGL Powder & Industrial Coatings on various projects.Key ResponsibilitiesAddress customer inquiries via...

  • Customer Service Representative

    4 weeks ago

    Dandenong, Victoria, Australia Dulux Full time

    About the RoleWe are seeking a highly skilled Customer Care Consultant to join our team at Dulux. As a key member of our customer-facing team, you will be responsible for providing expert advice on product specifications, warranties, and colours for Dulux/DGL Powder & Industrial Coatings on various projects.Key ResponsibilitiesAddress customer inquiries via...

  • Customer Service Representative

    4 weeks ago

    Dandenong, Victoria, Australia Dulux Full time

    About the RoleWe are seeking a skilled Customer Care Consultant to join our team at DuluxGroup. As a key member of our Customer Care Team, you will be responsible for providing expert advice on product specifications, warranties, and colours for Dulux/DGL Powder & Industrial Coatings on various projects.Key ResponsibilitiesAddress customer inquiries via...

Customer Service Representative

2 months ago

Dandenong, Victoria, Australia Dulux Group Full time
{"title": "Customer Care Consultant", "description": "About the Role

We are seeking a skilled Customer Care Consultant to provide expert advice on product specifications, warranties, and colors for Dulux/DGL Powder & Industrial Coatings on various projects.

As a key member of our Customer Care Team, you will work collaboratively with internal stakeholders to deliver crucial advice to our customers when they need it most.

The successful candidate will be responsible for addressing customer inquiries via inbound and outbound calls, emails, and LiveChat, providing expert advice on products, specifications, warranties, and colors.

Additionally, you will identify and qualify specification opportunities, generate spec requests, follow up on inquiries, and provide detailed information for the Specification Consultant.

Key Responsibilities:

  • Address customer inquiries via inbound and outbound calls, emails, and LiveChat, providing expert advice on products, specifications, warranties, and colors
  • Identify and qualify specification opportunities, generate spec requests, follow up on inquiries, and provide detailed information for the Specification Consultant
  • Troubleshoot and resolve customer issues using available knowledge and resources
  • Escalate complex cases to the appropriate teams as needed
  • Ensure customer satisfaction through follow-ups, participate in training, and contribute to process improvements

Benefits:

  • Opportunities to work flexibly at all stages of your career
  • Enjoy comprehensive, holistic health and well-being support, including our Wellbeing Hub and full EAP support
  • Let us cover the gap for you, employees with private health insurance extras cover can claim up to $1000 out of pocket gap costs annually
  • Give back to the communities in which we live and work, with our "Community Action Day" and other programs
  • Market leading Learning and Development initiatives and genuine career pathways to accelerate your growth
  • 20 weeks paid parental leave (primary carers) and 2 weeks paid partner leave available from the first day you start working with us
  • Feel truly valued through our employee recognition programs
  • Enjoy generous discounts on DuluxGroup products and through our corporate partnerships

Requirements:

  • Demonstrated ability to build strong relationships with both internal and external stakeholders
  • Proven experience in customer service, ideally within a technical sales role and B2B environment
  • Skilled in navigating various software platforms, including LiveChat or similar tools
  • Excellent written and verbal communication abilities
  • Strong multitasking skills, with the initiative to consistently exceed customer expectations

Why DuluxGroup?

At DuluxGroup, we foster a culture of inclusion, diversity, and flexibility. We care about your wellbeing, and we prioritize your safety in everything we do.

You'll work alongside people who value your unique perspectives and contributions.

Join us and be part of our growth trajectory as we continue to expand our business globally and innovate in our industry.

Applicants must have sufficient working rights for this role.

"}